Patient Care Coordinator (Outpatient)

Adventist Health; The Dalles (OR); In loco; USD 23.000 - 35.000; Tempo pieno

Descrizione del lavoro

Adventist Health Columbia Gorge, located in The Dalles, Oregon, is seeking a full-time Coordinator to handle admitting and clerical duties, schedule patients, and communicate with patients and visitors to promote high-quality care. The role operates in an outpatient setting, providing essential support for billing, records, and departmental coordination.

Key responsibilities include greeting patients, processing orders, maintaining charts and records, and ensuring accurate insurance information

Competenze

• High School Education/GED or equivalent preferred.
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience preferred.

Mansioni

• Greets, receives and escorts patients/visitors and notifies necessary personnel of their arrival.
• Answers multiple phone lines and intercom and handles complaints/requests as needed.
• Verifies and processes physicians' orders and admits/discharges daily patients.
• Maintains department records, reports and statistics; schedules appointments and coordinates billing/information.
• Obtains billing, insurance and demographic information and assists with department meetings.

Conoscenze

Customer service

Communication

Clerical duties

Scheduling

Formazione

High School/ GED

Associate’s/Technical degree in business or healthcare

Descrizione del lavoro

Job Description

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community.

Job Description

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community.

Job Summary

Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Facility Specific License/Certifications

• Basic Life Support (BLS) certification from approved vendor per AH policy: Required

Essential Functions

• Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed.
• Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
• Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
• Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

JOB INFO

• Job Identification : 73264
• Job Category : Coordinator
• Posting Date : 2026-10-13T22:51:25+00:00
• Job Schedule : Full time
• Job Shift : Day Shift
• Locations : The Dalles, OR, United States
• Assignment Category : Full-time regular
• Pay Range : The estimated base pay for this position is $17.00 to $25.48. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
• Hiring Department : AH The Dalles Waters Edge Orthopaedics - RHC (AHCG)
• Shift Length : 8 Hours