Patient Care Coordinator-IRG/Panorama Ortho & Spine Ctr

Upstream Rehabilitation; Lakewood (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in therapy management is seeking a dedicated Patient Care Coordinator to join their team. This role is vital for ensuring a welcoming atmosphere for patients, assisting with insurance, and scheduling appointments. You'll be the first point of contact, providing essential support to patients and ensuring their needs are met efficiently. The company values a positive attitude and strong customer service skills, offering competitive wages and benefits. If you're looking to make a meaningful impact in a supportive environment, this opportunity is perfect for you.

Benefits

PTO

Holiday Pay

Medical/Dental/Vision Insurance

401k Match

Competitive Wages

Qualifications

• Strong customer service and communication skills are essential.
• Prior healthcare and billing experience are strongly preferred.

Responsibilities

• Greet patients and assist with insurance and scheduling questions.
• Verify insurance coverage and collect patient payments.
• Navigate multiple computer programs and manage insurance denials.

Skills

Customer Service Skills

Multitasking

Attention to Detail

Communication Skills

Computer Skills

Education

High School Diploma

Healthcare Experience

Tools

Electronic Health Records System

Billing Software

Job description

Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Panorama Ortho & Spine Ctr -to offer exceptional outpatient orthopedic therapy services to the South Lakewood, CO community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position.

What is a Patient Care Coordinator?

• A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
• Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
• Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.

Company Benefits:

• PTO, holiday pay, medical/dental/vision insurance, and more
• 401k match
• Competitive wages

Essential qualities of a Patient Care Coordinator:

• Great attitude and a desire to help others
• Ability to work independently and as a team
• Superior customer service and communication skills
• Ability to multitask and remain detail oriented
• Adaptable
• Appropriate computer skills

Job Duties Include:

• Working knowledge of our electronic health records system
• Navigating between multiple computer programs and web base portals
• Greeting patients in a friendly, supportive manner
• Answering incoming calls
• Scheduling new and reoccurring appointments
• Verifying insurance coverage and obtaining insurance authorizations
• Collecting patient payments and balancing end of day
• Post daily charges into billing software
• Manage insurance denials and accounts receivable
• Participating in training programs and staff meetings
• Prior healthcare and billing experience are strongly preferred.

Please do not contact the clinic directly.

This annual salary ranges within the specified amounts depending on experience, credentials, certifications, and other qualifications. Full-time positions may also have the opportunity to participate in bonus programs or other incentive plans.

Colorado pay range $18.50 — $20 USD

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.