Patient Care Coordinator Inventory Control Delivery Specialist

Ottobock; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in medical equipment is seeking a Patient Care Coordinator Inventory Control Delivery Specialist. This exciting role involves ensuring seamless delivery of medical products while maintaining excellent communication with patients and healthcare providers. You'll be instrumental in fulfilling product orders and managing inventory, all while contributing to a culture of excellence and innovation in patient care. Join a team that values your input and offers opportunities for growth in a dynamic field focused on improving lives. If you're detail-oriented, organized, and passionate about making a difference, this is the perfect opportunity for you.

Benefits

Medical

Vision

Dental

Health savings accounts

Flexible spending account options

Company-paid life insurance

Paid time off

Company holidays

Floating holidays

100% company-paid short & long-term disability

Qualifications

• High school diploma or equivalent required.
• Supply Chain/Inventory Control experience preferred.
• Ability to lift and move up to 50 pounds unassisted.

Responsibilities

• Obtain medical documentation and insurance authorizations for patients.
• Fulfill product orders and deliver to various sites.
• Communicate with patients for scheduling and documentation.

Skills

Customer service experience

Organizational skills

Communication skills

Detail-oriented

Ability to multi-task

Education

High school diploma or equivalent

Job description

Patient Care Coordinator Inventory Control Delivery Specialist

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Patient Care Coordinator Inventory Control Delivery Specialist

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Summary Statement
Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76 years strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are all about excellence and innovation – in the people we employ as well as in our products and services. Great people drive our culture and you'll have the chance to grow in an ever-changing field, improve access to care, and deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry.

We are seeking an Inventory Control Delivery Associate to fulfill product orders and deliver to sites in the Wyoming/Grand Rapids, MI area.

Duties & Responsibilities

1. Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals as applicable.
2. Obtain insurance authorizations for patients as needed, through direct live/phone communication, fax, and email as appropriate.
3. Communicate courteously and professionally with patients for scheduling, financial responsibility, and required medical documentation through direct live/phone communication, fax, and email as appropriate.
4. Create patient account profiles in the Medical Record system.
5. Comply with Corporate Compliance and HIPAA responsibilities.
6. Fulfill product orders and deliver to each site based on daily requisition reports.
7. Establish and maintain relationships with clients.
8. Drive throughout the Grand Rapids Metro area several days a week.
9. Perform light shipping and receiving of medical device products and components.
10. Perform inventory checks and collect information for reimbursement purposes.
11. Verify and process prescription and referral requests from Patient Care Coordinators to ensure reimbursement.
12. Ensure proper signatures for delivery receipts and benefit assignment.
13. Prepare and deliver product requisitions to each account.
14. Conduct physical inventory at each account as needed.
15. Resolve product and service problems.
16. Perform other duties and projects as assigned.

Qualifications

• High school diploma or equivalent.
• Clean driving record and reliable, safe vehicle.
• Supply Chain/Inventory Control experience preferred.
• Shipping and receiving experience preferred.
• Ability to multi-task and be detail-oriented.
• Ability to lift, carry, push, pull, or move up to 50 pounds unassisted.
• Ability to sit, stand, walk, drive, bend, squat, lift, and stoop for extended periods.
• Organizational and time management skills.
• Effective interpersonal and communication skills.
• Office administrative experience, preferably in a medical/dental/therapy setting.
• Knowledge of Medicare, Medicaid is a plus.
• Customer service experience.

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Medical Equipment Manufacturing

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