Patient Care Coordinator II - Eye Care Group of Southern Oregon - Grants Pass

Keplr Vision; Grants Pass (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in eye care is seeking a Patient Care Coordinator II to enhance client service and patient care. This customer-facing role involves scheduling appointments, managing patient interactions, and performing various front desk duties. Ideal candidates will possess excellent customer service skills and the ability to multitask efficiently. If you are professional, personable, and eager to learn, this position offers an excellent opportunity to grow within a supportive environment.

Qualifications

• 2+ years of experience in customer service roles.
• Ability to interact with patients in a professional manner.

Responsibilities

• Provide high-quality client service and patient care.
• Schedule appointments and manage patient check-ins and check-outs.

Skills

Customer Service Skills

Multi-tasking

Computer Proficiency

Job description

Patient Care Coordinator II - Eye Care Group of Southern Oregon - Grants Pass

Eye Care Group of Southern Oregon - Grants Pass, Grants Pass, Oregon, United States of America

Job Description

Posted Tuesday, May 6, 2025 at 7:00 AM

Patient Care Coordinator II - Eye Care Group of Southern Oregon - Grants Pass

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 2+ years of experience:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Eye Care Group of Southern Oregon - Grants Pass, Grants Pass, Oregon, United States of America