Patient Care Coordinator I - Nittany Eye Associates - Windmere

Keplr Vision; State College (Centre County); On-site; USD 30,000 - 45,000; Full time

Job summary

Keplr Vision seeks a Patient Care Coordinator I to provide exceptional customer service and patient care. You will manage patient interactions and administrative duties at any of their locations. Ideal candidates possess strong communication skills, attention to detail, and a professional demeanor. Training is available for those eager to learn.

Qualifications

• 1+ years of experience preferred, willing to train.
• Positive, professional, and personable attitude.

Responsibilities

• Speak with patients on the phone and greet patients.
• Schedule appointments and manage patient check in/out.
• Perform various front desk administrative duties.

Skills

Customer service skills

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I - ***“This position may require travel to any of the five Nittany Eye Associates’ locations. It is not tied to any one specific location.”

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office