Patient Care Coordinator I - Lake Ridge Vision Center

Keplr Vision; Lake Ridge (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare practice seeks a Patient Care Coordinator I to deliver exceptional service and patient care. This position entails scheduling, greeting patients, and performing various administrative duties. We welcome candidates with strong customer service skills, offering training for those eager to learn.

Qualifications

• 1+ years of experience in customer service preferred.
• Excellent customer service skills and personal presentation.
• Positive, professional, and personable demeanor.

Responsibilities

• Provide high-quality client service and patient care.
• Schedule appointments and manage patient check-in/out.
• Perform front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Patient Care Coordinator I - ***Variable position

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Variable

Exemption: Non-exempt

Department: Business Office