Patient Care Coordinator I - Bethesda Vision Care

Keplr Vision; Bethesda (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a Patient Care Coordinator to join their team in Bethesda. This dynamic role focuses on providing exceptional client service and patient care, ensuring that every patient feels welcomed and valued. The ideal candidate will possess strong customer service skills and a friendly demeanor, ready to engage with patients and assist them throughout their visit. With a commitment to training and development, this position offers a fantastic opportunity for those looking to grow in the healthcare field. If you are passionate about helping others and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• 1+ year of experience in customer service preferred but not required.
• Strong willingness to learn and adapt to new tasks.

Responsibilities

• Manage patient interactions and ensure a welcoming environment.
• Schedule appointments and assist with patient check-in/check-out.

Skills

Customer Service Skills

Time Management

Attention to Detail

Multitasking

Basic Computer Proficiency

Job description

Patient Care Coordinator I - Bethesda Vision Care

Join to apply for the Patient Care Coordinator I - Bethesda Vision Care role at Keplr Vision.

Job Overview & Responsibilities

This is a customer-facing position focused on delivering high-quality client service and patient care. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check-in and check-out
• Various front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are essential. Experience is preferred but not required; training will be provided to candidates with strong customer service skills and a willingness to learn. The ideal candidate will have:

• At least 1 year of experience
• Excellent time management
• Attention to detail
• Ability to multitask efficiently
• Proficiency with computers and basic systems
• Professional and friendly interaction with patients

Additional Information

This job description provides an overview of duties but is not exhaustive. Responsibilities may change at any time. The position reports to the Practice Manager or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare