Patient Care Coordinator: Growth & Training Path

Keplr Vision; Fernley (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Pritchett Eye Care in Fernley, NV is seeking a Patient Care Coordinator to be the friendly first contact for patients, scheduling appointments and answering inquiries. You will greet patients, check them in, and ensure a smooth front desk experience.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced healthcare setting. Training is provided, and you will grow within a supportive team that values patient-centered care.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Tech-savvy

Organized

Job description

Pritchett Eye Care in Fernley, NV is seeking a Patient Care Coordinator to be the friendly first contact for patients, scheduling appointments and answering inquiries. You will greet patients, check them in, and ensure a smooth front desk experience.

The role requires strong communication, reliability, and the ability to multitask in a fast-paced healthcare setting. Training is provided, and you will grow within a supportive team that values patient-centered care.