Patient Care Coordinator GEMD PT

Guidewell-Emergency-Doctors; Tampa (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Guidewell-Emergency-Doctors is seeking a Patient Care Coordinator to join a fast-paced medical team. The role involves supporting ER-like patient flow, performing triage, inputting discharge instructions, and assisting in procedures as needed.

A strong emphasis on patient rapport and accuracy is required. Responsibilities include managing the patient tracking system, coordinating with front staff and radiology, and maintaining compliance with procedures.

Qualifications

• High School Diploma or equivalent required.
• 1 year of experience required.
• BLS certification required.
• Advanced English; Spanish and Creole preferred.
• Weekday 9am-7pm, weekend 9am-4pm shifts.
• Pass background and drug test.

Responsibilities

• Deliver patient care across fast track, med/surg and critical care.
• Input discharge instructions and prescriptions into computer software.
• Perform triages and discharge patients of all ages.
• Support a positive patient experience and team communication.
• Manage patient tracking system and follow procedures.

Skills

Prioritization

Communication skills

Attention to detail

Computer skills

Problem solving

Reading comprehension

Verbal communication

Writing skills

Team collaboration

Education

High School Diploma

EMT/Paramedic experience preferred

Tools

EMR software

Laboratory software

Job description

Job SummaryThe Patient Care Coordinator functions as an intricate part of a high quality, efficiency driven medical team. Duties will be similar as those required of an Emergency Room Tech in a hospital Emergency Department. The PCC helps create a positive patient experience. The PCC helps support patient complaints similar to those in an ER Room to include chest pain, abdominal pain, injuries, fractured bones, etc.Essential Job FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Deliver patient care to a variety of patients (fast track, med/surg and critical care).Perform quality splinting, dressing applications, and wound care.Performance of EKG’s/cardiac monitoring with recognition of basic arrhythmias.Assist in procedure set-up (i.e., IandD, suture, vaginal exam, Lumbar puncture, chest tube, etc.).Perform accurate triages and discharges of patients of all ages.Turn over rooms per protocol (based on patient diagnosis).Communicate positively with all team members and patients.Manage the patient tracking system.Professionally and reasonably delegate to team members (front staff and radiology).Work independently in a fast-paced environment.Accurately input patient discharge instructions and prescriptions into computer software.Successfully participate in Proficiency Testing as directed.Successfully complete drug screening collection class.Completes routine checklists (daily, monthly, etc.) as assigned.Utilize organizational specific software to reference patient records and organizational protocols.Follow the information security policy and management system, contributing to its effectiveness, and actively reporting on its performance.Supervisory ResponsibilitiesThis position does not have supervisory responsibilities.Required EducationHigh School Diploma or equivalent.Required ExperienceOne (1) year’s experience.Required Licenses and CertificationsBLS certified.Required Knowledge, Skills, and AbilitiesAbility to work during the week from 9am-7pm; weekend days from 9am-4pm.Successfully pass a background and drug test.Demonstrated ability to build relationships with patients and employees and help support a culture of passion and enthusiasm.Ability to prioritize tasks, manage changing priorities.Attention to detail, attentiveness, computer skills, ability to follow written procedures.Basic math calculations, independent decision making.Interaction with others using tact and professionalism.Problem solving.Reading comprehension, verbal communication.Writing composition.Preferred QualificationsOne (1) year previous related experience (Paramedic, EMT, ER Technician).Paramedic or EMT experience is experience.Financial ResponsibilitiesThis position does not currently have financial responsibilities.Budget ResponsibilitiesThis position does not currently have budget responsibilities.LanguagesAdvanced English is required.Spanish and Creole are preferred.TravelUp to 30% travel to support clinic operations across the market. Travel may include coverage at other clinic locations, trainings, meetings, and other operational needs as they arise.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Bending at the waist: 34-66% (Frequent); Color determination: 67-100% (Constant); Firm grasping, lift/carry up to 50lbs (Frequent); Near acuity, Listening: 687-100% (Constant); Push/pull up to 50lbs.: 34-66% (Frequent); Reach above the shoulders, Sitting: 1-33% (Occasional); Reach straight out or below the shoulders, Repetitive hand/wrist work: 67-100% (Constant); Speaking, squatting/sitting, standing (moving about/stationary): 34-66% (Frequent); Twisting/turning at the waist, use of mouse and keyboard: 67-100% (Constant); Work in excess of 40 hours: 1-33% (Occasional).Environmental ConditionsExposure to automated machinery: 67-100% (Constant); Exposure to chemicals: 34-66% (Frequent); Interaction with customers, teamwork, works in laboratory setting: 67-100% (Constant); Independent work: 34-66% (Frequent).Physical/Environmental ActivitiesPlease confirm for the following questions if these working conditions are encountered Occasionally (1-33% of time on the job), Frequently (34-66% of time on the job), Constantly (67-100% of time on the job), or Not Applicable N/AMust be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally (1-33% of time on the job)May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Not Applicable N/AMay be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Not Applicable N/AMust be able to ascend and descend ladders, stairs, or other equipment. Not Applicable N/ASubject to exposure to hazardous material. Not Applicable N/A