EMT/Paramedic/Medical Assistant

Guidewell-Emergency-Doctors; Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Guidewell-Emergency-Doctors in Orlando, FL is seeking a Patient Care Coordinator to support a fast-paced emergency department. You will deliver patient care, perform triage, assist with procedures, and help ensure accurate documentation.

The role requires a high school diploma, BLS certification, strong communication, and the ability to work flexible hours including weekends. Spanish or Creole language skills are a plus, and travel between local clinics may be required.

Qualifications

• HS diploma or equivalent required.
• BLS certification required.
• Minimum 1 year of relevant patient care experience preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Deliver patient care in a fast-paced emergency setting.
• Perform triage, discharge instructions, and input into computer systems.
• Assist in procedures and support patient tracking across departments.
• Maintain accurate documentation and communicate with team members.

Skills

ER tech experience

BLS certified

Patient care

Communication skills

Education

High School Diploma or equivalent

Tools

Electronic health records

EKG

Vital signs monitoring

Job description

Job SummaryThe Patient Care Coordinator functions as an intricate part of a high quality, efficiency driven medical team. Duties will be similar as those required of an Emergency Room Tech in a hospital Emergency Department. The PCC helps create a positive patient experience. The PCC helps support patient complaints similar to those in an ER Room to include chest pain, abdominal pain, injuries, fractured bones, etc.Essential Job FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Deliver patient care to a variety of patients (fast track, med/surg and critical care).Perform quality splinting, dressing applications, and wound care.Performance of EKG’s/cardiac monitoring with recognition of basic arrhythmias.Assist in procedure set-up (i.e., IandD, suture, vaginal exam, Lumbar puncture, chest tube, etc.).Perform accurate triages and discharges of patients of all ages.Turn over rooms per protocol (based on patient diagnosis).Communicate positively with all team members and patients.Manage the patient tracking system.Professionally and reasonably delegate to team members (front staff and radiology).Work independently in a fast-paced environment.Accurately input patient discharge instructions and prescriptions into computer software.Successfully participate in Proficiency Testing as directed.Successfully complete drug screening collection class.Completes routine checklists (daily, monthly, etc.) as assigned.Utilize organizational specific software to reference patient records and organizational protocols.Follow the information security policy and management system, contributing to its effectiveness, and actively reporting on its performance.Supervisory ResponsibilitiesThis position does not have supervisory responsibilities.Required EducationHigh School Diploma or equivalent.Required ExperienceOne (1) year’s experience.Required Licenses and CertificationsBLS certified.Required Knowledge, Skills, and AbilitiesAbility to work during the week from 9am-7pm; weekend days from 9am-4pm.Successfully pass a background and drug test.Demonstrated ability to build relationships with patients and employees and help support a culture of passion and enthusiasm.Ability to prioritize tasks, manage changing priorities.Attention to detail, attentiveness, computer skills, ability to follow written procedures.Basic math calculations, independent decision making.Interaction with others using tact and professionalism.Problem solving.Reading comprehension, verbal communication.Writing composition.Preferred QualificationsOne (1) year previous related experience (Paramedic, EMT, ER Technician).Paramedic or EMT experience is experience.Financial ResponsibilitiesThis position does not currently have financial responsibilities.Budget ResponsibilitiesThis position does not currently have budget responsibilities.LanguagesAdvanced English is required.Spanish and Creole are preferred.TravelUp to 30% travel to support clinic operations across the market. Travel may include coverage at other clinic locations, trainings, meetings, and other operational needs as they arise.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Bending at the waist: 34-66% (Frequent); Color determination: 67-100% (Constant); Firm grasping, lift/carry up to 50lbs (Frequent); Near acuity, Listening: 687-100% (Constant); Push/pull up to 50lbs.: 34-66% (Frequent); Reach above the shoulders, Sitting: 1-33% (Occasional); Reach straight out or below the shoulders, Repetitive hand/wrist work: 67-100% (Constant); Speaking, squatting/sitting, standing (moving about/stationary): 34-66% (Frequent); Twisting/turning at the waist, use of mouse and keyboard: 67-100% (Constant); Work in excess of 40 hours: 1-33% (Occasional).Environmental ConditionsExposure to automated machinery: 67-100% (Constant); Exposure to chemicals: 34-66% (Frequent); Interaction with customers, teamwork, works in laboratory setting: 67-100% (Constant); Independent work: 34-66% (Frequent).Physical/Environmental ActivitiesPlease confirm for the following questions if these working conditions are encountered Occasionally (1-33% of time on the job), Frequently (34-66% of time on the job), Constantly (67-100% of time on the job), or Not Applicable N/AMust be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally (1-33% of time on the job)May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Not Applicable N/AMay be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Not Applicable N/AMust be able to ascend and descend ladders, stairs, or other equipment. Not Applicable N/ASubject to exposure to hazardous material. Not Applicable N/A