Patient Care Coordinator: Elevate Clinic Experience & Scheduling

Benchmark Physical Therapy; Gresham (OR); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short‑/

401K + company match

Job summary

BenchMark Physical Therapy in Gresham, OR is seeking a Full Time Patient Care Coordinator to join our team. The PCC-I supports clinic growth and patient intake, partnering with the Clinic Director to ensure efficient front-office operations.

The role emphasizes customer service, referrals-to-evaluations, scheduling, and managing non-clinical tasks within a dynamic orthopedic/rehabilitation setting.

Qualifications

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Responsibilities

• Collect all money due at the time of service
• Convert referrals into evaluations
• Schedule patient visits
• Customer Service
• Create an inviting clinic atmosphere
• Make all welcome calls to influence arrival rate

Skills

Customer Service

Multitasking

Time Management

Presentation Skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Gresham, OR is seeking a Full Time Patient Care Coordinator to join our team. The PCC-I supports clinic growth and patient intake, partnering with the Clinic Director to ensure efficient front-office operations.

The role emphasizes customer service, referrals-to-evaluations, scheduling, and managing non-clinical tasks within a dynamic orthopedic/rehabilitation setting.