Patient Care Coordinator Advanced Family Eye Care

EssilorLuxottica; Denver (NC, CO); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die eine nahtlose Patientenversorgung gewährleisten. In dieser Rolle unterstützen Sie die tägliche Praxisadministration und tragen dazu bei, die Praxis als führendes Ziel für Augenpflege in der Gemeinschaft zu etablieren. Wenn Sie eine Leidenschaft für exzellenten Kundenservice haben und in einem positiven Arbeitsumfeld gedeihen möchten, ist diese Gelegenheit perfekt für Sie. Sie werden Teil eines Teams, das sich für die Verbesserung der Lebensqualität der Patienten durch umfassende Augenpflege und moderne Technologien einsetzt.

Benefits

Gesundheitsversorgung

Rentenplan

Bezahlter Urlaub

Rabatte

Qualifications

• Mindestens 2 Jahre Erfahrung im Gesundheitswesen.
• Starke Kundenservice- und Kommunikationsfähigkeiten.

Responsibilities

• Begrüßen Sie Patienten und planen Sie Termine effizient.
• Verwalten Sie finanzielle Aufzeichnungen und Versicherungsansprüche.
• Schützen Sie die Vertraulichkeit der Patienten gemäß HIPAA.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Education

High School Diplom oder gleichwertig

Tools

Bürotechnologie und Software

Job description

Requisition ID: 879980

Store #: 00T035 Advanced Family Eye Care

Position: Full-Time

Total Rewards: Benefits/Incentive Information

Advanced Family Eye Care has provided superior patient care in our community. We are committed to hiring team members dedicated to ensuring excellent vision care for every patient. Our practice fosters a work culture that supports teamwork, enhances skills and talents, and values individuals of integrity who are positive, dependable, and flexible. We offer a positive and supportive work environment, tremendous incentive opportunities, and professional development support.

Our practice aims to improve patients' quality of life daily by providing top-tier eye care, expert optical professionals, and a welcoming environment. We offer a wide range of services including comprehensive eye exams, ocular disease management, refractive services, Vision Therapy, and more. Our optometrists utilize modern technology and their expertise to deliver the best vision solutions.

As part of TeamVision, a management organization within EssilorLuxottica—a global leader in ophthalmic lenses, frames, and sunglasses—we strive for operational excellence to be the leading eye care provider in our community.

GENERAL FUNCTION

This role supports the practice by coordinating daily operations involving doctors, visitors, and patients. It ensures an excellent patient experience by efficiently linking the doctor and other practice functions, establishing the practice as the premier destination for all vision needs in the community.

MAJOR DUTIES & RESPONSIBILITIES

1. Greet patients promptly.
2. Answer calls courteously and promptly.
3. Schedule appointments to optimize patient satisfaction, provider time, and treatment room utilization.
4. Keep appointments on schedule, notify doctors of arrivals, and communicate delays.
5. Make reminder calls for appointments and order pickups.
6. Manage financial records, collect charges, and handle third-party claims.
7. Maintain office inventory and equipment, checking stock levels and ordering supplies as needed.
8. Protect patient confidentiality in accordance with HIPAA.
9. Verify medical and vision insurance eligibility.
10. Maintain office systems and ensure a safe working environment.
11. Follow policies and procedures, reporting needed changes.
12. Support team efforts by completing related tasks.
13. Work weekends and evenings as needed.
14. Adhere to attendance, dress code, and timekeeping policies.
15. Perform other administrative duties as assigned.

BASIC QUALIFICATIONS

1. High school diploma or equivalent.
2. At least 2 years of office experience in healthcare.
3. Strong customer service skills.
4. Effective communication and listening skills.
5. Problem-solving ability.
6. Organizational skills.

PREFERRED QUALIFICATIONS

1. Experience with in-store technology and software applications.
2. Knowledge of vision insurance plans and office operations.
3. Strong interpersonal skills.

Employee pay depends on various factors, including location, experience, and qualifications. Benefits may include health care, retirement, paid time off, and discounts. Reasonable accommodations are available upon request for individuals with disabilities. To request accommodations, contact the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, gender, national origin, social condition, religion, age, disability, sexual orientation, gender identity, citizenship, veteran or military status, marital status, pregnancy, genetic information, or other protected characteristics. Native Americans in the US are given preference per Tribal Law.