Patient Care Coordinator

CCRM Fertility; Vienna (VA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

PTO and holidays

Medical/Dental/Vision Insurance

Health benefits to start first day of/

401(k) Plan with Company Match

Life Insurance

EAP

Short-Term Disability

Flexible spending accounts

Health Savings Account

Paid Family Medical Leave

Professional Development

Bonus Potential

Overtime pay

Holiday Differential Pay

Job summary

CCRM Fertility is seeking a Patient Care Coordinator in Vienna, VA. This full-time role supports the clinical team by coordinating patient care, expenses, and administrative needs.

You will work closely with RN staff to implement patient plans, audit consents, and ensure timely lab work and documentation, contributing to a smooth patient journey. The ideal candidate has a high school diploma, Medical Assistant certification (or equivalent), and preferably experience in reproductive medicine or

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant Certification or equivalent preferred.
• Experience in reproductive medicine or Women’s health preferred.

Responsibilities

• Assist the RN with new patient appointments and provide support to the nursing staff.
• Initiate checklist and chart audit and provide to RN once patient plan is established.
• Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.
• Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.
• Send abnormal labs/preconceptual labs to RN for physician review.
• Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.
• Review and verify all IVF/FET Care plans are completed.
• Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.
• Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.
• Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.
• Monitor out-of-town patient lab work and results.
• Coordinate with nursing team to ensure lab work/results are recorded in chart.
• Monitor IVF treatment process and ensure timely patient flow.
• Assist Nurse Manager with situations and patient issues as needed.
• Other duties as assigned.

Skills

Experience in reproductive medicine

Education

High School Diploma or equivalent

Medical Assistant Certification or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Coordinator

Clinical Full Time S1 Vienna, VA, US

2 days ago Requisition ID: 3458

Salary Range: $25.00 To $29.00 Hourly

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com

Department: Clinical Support

Work Schedule: Monday – Friday (8:00am – 4:30pm)

What We Offer Our Team Members:

• Generous Paid time-off (PTO) and paid holidays


• Medical, Dental, and Vision Insurance


• Health benefits eligible the first day of the month following your start date.


• 401(k) Plan with Company Match (first of the month following 2 months of service)


• Basic & Supplement Life Insurance


• Employee Assistance Program (EAP)


• Short-Term Disability


• Flexible spending including Dependent Care and Commuter benefits.


• Health Savings Account


• CCRM Paid Family Medical Leave (eligible after 1 year)


• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)


• Professional Development, Job Training, and Cross Training Opportunities


• Bonus Potential


• 401(k) Plan with Company Match (first of the month following 2 months of service)


• Professional Development, Job Training, and Cross Training Opportunities


• Potential for Over-time Pay (Time and a half)


• Holiday Differential Pay (Time and a half)

What You Will Do:

The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager.

• Assist the RN with new patient appointments and provide support to the nursing staff.


• Initiate checklist and chart audit and provide to RN once patient plan is established.


• Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.


• Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.


• Send abnormal labs/preconceptual labs to RN for physician review.


• Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.


• Review and verify all IVF/FET Care plans are completed.


• Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.


• Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.


• Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.


• Monitor out-of-town patient lab work and results.


• Coordinate with nursing team to ensure lab work/results are recorded in chart.


• Monitor IVF treatment process and ensure timely patient flow.


• Assist Nurse Manager with situations and patient issues as needed.


• Other duties as assigned.

What You Bring:

• High School Diploma or equivalent required.


• Medical Assistant Certification or equivalent preferred.


• Experience in reproductive medicine or Women’s health preferred.

Working Conditions:

The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment.

CCRM’s Compensation:

The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

Pre-Employment Requirements:

All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination

We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.