Patient Care Coordinator

Keplr-Vision-Group; Tumwater (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Career growth opportunities

Advancement opportunities

Team-oriented environment

Job summary

Keplr-Vision-Group, located in Tumwater, WA, seeks a Patient Care Coordinator to provide friendly, professional customer service at the front desk and over the phone. You will greet patients, schedule appointments, and guide them through check-in with care and accuracy.

This role emphasizes clear communication, basic computer skills, and staying organized under pressure. Training is provided, with opportunities for growth within a supportive, patient-focused team.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required).
• Strong communication and professional interaction with patients.
• Proficient with basic computer systems and quick to learn new software.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Tech-savvy

Tools

CRM software

Job description

Patient Care Coordinator - Vision Health

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!