Patient Care Coordinator

Virsono Hearing Center, Inc.; Town of Orchard Park (NY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Employee stock purchase plan

Health insurance

Health savings account

Life insurance

Opportunities for advancement

Paid sick time

Paid time off

Pet insurance

Retirement plan

Vision insurance

Job summary

Paylocity is seeking a Patient Care Coordinator to join our clinic and oversee patient flow, scheduling, and front-desk operations. You will work closely with licensed audiologists and report to the Site Manager, ensuring smooth daily operations in a modern EMR environment.

Ideal candidates have at least 2 years in a medical setting, strong communication skills, and a patient-first mindset. This full-time on-site role offers comprehensive benefits and opportunities for advancement.

Qualifications

• Minimum of 2 years' experience in a bustling medical clinic or business setting.
• Proficiency with EMR software, such as Counsel Ear, is highly desirable.

Responsibilities

• Spearhead opening and closing of the clinic each workday and ensure equipment is ready for patient care.
• Manage patient schedules and handle walk-ins, troubleshooting as needed.
• Enforce infection control protocols to protect patients and staff.
• Serve as the first point of contact for patients in-person and by phone.
• Maintain HIPAA compliance and uphold clinic Covid Policy.
• Engage in grassroots marketing and community education to foster physician and community relationships.
• Manage office supplies and assist patients with third-party financing as needed.
• Prepare reports and participate in team meetings and daily huddles.

Skills

Excellent communication

Multitasking

Self-starter

Team player

Tools

Counsel Ear EMR

Job description

Description

Are you ready to embark on a dynamic career journey that blends cutting-edge technology with compassionate patient care? Join our team as an Patient Care Coordinator and be at the forefront of revolutionizing how we serve our community.As the Patient Care Coordinator (PCC), you'll be at the heart of our operations, reporting to the Site Manager and collaborating closely with our licensed audiologists. Your role is pivotal in ensuring the seamless flow of our clinic, from managing patient schedules in our state-of-the-art EMR system to overseeing audiological tests and assisting in tele-audiology functions. This is your opportunity to make a tangible difference in the lives of our patients every day

• Spearhead the opening and closing of the clinic each workday, ensuring all equipment is primed and ready for patient care.
• Skillfully manage patient schedules and handle walk-ins with finesse, troubleshooting any difficulties that arise.
• Champion infection control protocols at your site, prioritizing the health and safety of both patients and staff.
• Serve as the first point of contact for patients, delivering exceptional service and support both in-person and over the phone.
• Lead the charge in maintaining compliance with HIPAA regulations and upholding our clinic's Covid Policy.
• Dive into grassroots marketing activities and community education initiatives, fostering valuable relationships with physicians and the community at large.
• Take ownership of office supply inventory and assist patients with third-party financing options as needed.
• Prepare insightful reports and participate actively in team meetings and daily huddles, driving our collective success forward.
• A self-starter with a knack for taking initiative and working autonomously.
• Exceptional communication skills, with the ability to thrive in a multicultural environment.
• Proven problem-solving abilities and a knack for multitasking amidst interruptions.
• A compassionate demeanor and a commitment to delivering top-notch patient care.
• Driven by both personal and team goals, with a keen eye for detail and organization.
• A positive attitude and a "can-do" spirit that inspires those around you.
• An unwavering commitment to ethical conduct in all professional dealings.

A minimum of 2 years' experience in a bustling medical clinic or business setting.

Proficiency with EMR software, such as Counsel Ear, is highly desirable.

Are you ready to embark on an exciting career journey where your talents are recognized, and your impact is felt every day? Join us in shaping the future of audiology care.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Employee stock purchase plan
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Language:

• English (Required)