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Patient Care Coordinator

Piedmont Health, Inc.

Siler City (NC)

On-site

USD 10,000 - 60,000

Full time

4 days ago

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Job summary

A leading community health center in central North Carolina is seeking a Patient Care Coordinator fluent in Spanish. This full-time position involves patient registration, appointment scheduling, and providing excellent customer service. Ideal candidates will have a high school diploma and some customer service experience in healthcare.

Benefits

Medical, Dental, Vision, Life Insurance

403(b) Plan

Paid Holidays

Training Career Ladder

Qualifications

Bilingual, excellent communication skills required.
Preferred one to two years of customer service experience in a healthcare setting.

Responsibilities

Check in patients and gather completion of accurate data.
Ensure completion of the registration process.
Schedule patient appointments and collect payments.

Skills

Customer service

Bilingual

Communication skills

Education

High school diploma

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About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title – Patient Care Coordinator (Must be fluent in Spanish)

Department - Operations

Reports to – Center Manager

Benefits -

Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
Training Career Ladder

About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and

appointment scheduling. Provides excellent customer service.

Work Location: Siler City

224 South 10th Avenue Siler City, NC 27344

Schedule: Full Time - 40/hours per week

Monday: 8:00am – 8:00pm, Tuesday-Wednesday: 8:00am – 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 5:00pm, Saturday: (Rotating)

(No Remote Option)

Required Travel: None (Subject to change)

Duties/ Responsibilities -

Check in patients – Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records.

Assures completion of the registration process.

Check-out patients and completes necessary close documentation.

Answers center phone calls in a timely, professional and efficient manner.

Demonstrates understanding of HIPAA and release of medical information.

Schedules patient appointments.

Collects office visits payments.

Attends Center staff meetings and other corporate trainings/meetings as necessary.

Performances all others duties as assigned or needed.

Administrative Duties – All other duties as assigned.

Understands all codes and drills.

Qualifications -

Education: Diploma, High school diploma

Current/valid License: None

Required: Bilingual, Excellent communication skills required.

Preferred experience: Preferred one to two years of customer service in health care setting.

May have a combination of both education and experience

Pay Range - $16.43 to $22.08

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Health Care Provider
Industries
Non-profit Organizations

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