Patient Care Coordinator

Highbar Physical Therapy; Scituate (MA); Presencial; USD 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision

401(k)

Paid holidays

Paid time off

Flexible work hours

Volunteer opportunities

Resumo da oferta

Peak Physical Therapy is hiring a Patient Care Coordinator to join the clinic team in Scituate, MA. You will greet patients, schedule appointments, collect co-pays, relay insurance information, and provide authorization details to patients, easing administrative work for therapists.

Responsibilities include managing phone calls, updating charts, coordinating with medical offices, and maintaining knowledge of benefit eligibility.

Qualificações

• High school diploma or GED.
• 2–3 years of related experience and/or training.
• Associate degree in healthcare administration preferred.

Responsabilidades

• Greet patients and direct them to the appropriate staff.
• Schedule appointments and manage calendars.
• Collect co-pays and relay insurance information accurately.
• Provide authorization details to patients and support administrative duties.
• Assist with maintaining patient charts and medical records.

Conhecimentos

Greeting patients

Scheduling

Insurance information

Communication skills

Administrative tasks

Formação académica

GED

Associate degree in healthcare administration

Ferramentas

Medical records system

Phone system

Descrição da oferta de emprego

Peak Physical Therapy is Hiring!

Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name toreflect the standard of care we’ve always provided anddemonstrate how we are different.

We bring together the science of musculoskeletalhealth with the art of individualized care, consistently deliveringlife-changing outcomes for our patients.

Join us as a Patient Care Coordinator!

The Patient Care Coordinator (PCC) is an integral part of the clinical team – they lead the way in creating excellent patient experiences and drive administrative excellence inside the clinic. The PCC greets patients, schedules appointments, collects co-pays, accurately relays insurance benefit information, and provides authorization details to patients. The PCC performs tasks to relieve clinical staff of administrative and clerical duties.

What You'll Do:

• Retrieves daily messages from the answering machine, updating appropriate schedules to reflect changes.
• Greets and directs patients,vendorsand visitors of the clinic.
• Ensures new patients complete appropriate paperwork. Once completed,organizesand adds to patient chart for first appointment.
• Answers multiple line telephone system, obtaining demographic and insurance information from new patients scheduled for an initial evaluation.
• Collects co-payments from patients, clearly documenting payment transactions on a written receipt.
• Responsible for patient appointments and cancellations. Reviews therapist schedules to effectively fill openings through medical records system. Documents pertinent conversations for future reference.
• Assists therapists with faxing patient information to medical offices as requested.
• Maintains a general understanding of insurances, including how to read benefit eligibility.
• Explains benefit details to patients including authorization requirements, copays, and deductibles.
• Initiates appropriate collection activity in accordance with company policies and procedures.
• Negotiates payment terms with customers in accordance to established guidelines to minimize collection agency potential.
• Regularly review any important ..

Qualifications:

• High school diploma or general education degree (GED)
• Two to three years of related experience and/or training
• Associate degree in healthcare administration or a related field of studypreferred

Compensation Package:

• Starting at $18/hour, with compensation adjusted based on experience, skills, and role alignment
• We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.

More About Us:

We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals.

Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.