Patient Care Coordinator

Therapy In The City; New York (NY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Therapy In The City is seeking a full-time Patient Care Coordinator in New York. This role involves administrative support, managing patient inquiries, and ensuring effective scheduling for clients and staff.

The ideal candidate will demonstrate expertise in administrative skills and patient care management while providing hybrid support from the NY, CA, and FL offices.

Qualifications

• Expertise in administrative skills required for effective practice management.
• Ability to manage patient care inquiries and scheduling efficiently.
• Strong communication skills for client-facing support.

Responsibilities

• Provide daily client-facing support via phone and email.
• Manage new client inquiries and assist in booking processes.
• Support staff scheduling and administrative communications.

Skills

Administrative skills

Patient care management

High level of professionalism

Job description

Full-Time | NY, CA + FL Offices | Hybrid

Therapy In The City is currently accepting applications for a Patient Care Coordinator position. This role requires expertise in administrative skills, patient care management, and a high level of professionalism to support the practice’s administrative leadership team.

Provide daily client-facing support via phone calls and emails related to scheduling, billing, and logistical queries.

Manage new client inquiries, and supporting in the booking process.

Respond to operational and administrative emails and communications.

Support staff members scheduling to ensure effective management, client appointments, groups, and staff events.

Assist in the recruitment process, including talent searching, hiring, creating job postings, and updating website content as required.

Administrative support for collaborations with other wellness companies and practitioners.

Support clinical Leadership Team in practice related projects and growth.

Schedule

• Monday to Friday.

Location

• NY, CA and FL offices.
• Hybrid (In-person 1x/wk and remote 4x/wk).