Patient Care Coordinator

STAR Physical Therapy; Mount Juliet (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

STAR Physical Therapy seeks a Patient Care Coordinator to enhance patient experience and facilitate healthcare delivery. You'll excel in customer service and administrative tasks, ensuring smooth clinic operations and effective communication with patients and staff. Join a dedicated team committed to improving health and well-being in the community.

Benefits

Bonus Rewards Program

Medical, Dental, Vision and Basic Life/AD&D Insurance

Flexible Spending Accounts

Generous Paid Time Off

401(k) matching

Gym Membership Discounts

Employee Assistance Program

Qualifications

• 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and familiar with Electronic Medical Record software.
• Understanding of Medical Insurance Verification & Authorization.

Responsibilities

• Facilitating the delivery of health care through customer service and administrative tasks.
• Maintaining an orderly condition of treatment, reception, and storage areas.
• Acting as the first point of contact for patients.

Skills

Excellent Communication skills

Customer Service

Administrative Skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Electronic Medical Record software

Job description

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Company Description

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.

We Are Committed To

• Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
• Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
• Supporting clinicians with comprehensive mentorship and professional development opportunities
  
  

Our Mission

At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.

Job Description

The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!

Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.

Qualifications

• Education -- High School Diploma or equivalent.
• Experience -- 1+ years medical office receptionist experience required.
• Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
• Understanding of Medical Insurance Verification & Authorization
• Excellent Communication skills both verbal & written.
  
  

Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.

Additional Information

Benefits Packageincludes:

• Bonus Rewards Program
• Medical, Dental, Vision and Basic Life/AD&D Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Generous Paid Time Off
• 6 paid holidays
• 401(k) matching
• Supplemental Life, Short- & Long-Term Disability Insurance
• Health & Wellness Program
• Gym Membership Discounts
• Employee Assistance Program
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Physical, Occupational and Speech Therapists

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