Patient Care Coordinator

Physiofit; Metairie (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Job summary

Physiofit, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator to join our Metairie, LA clinic. This role supports clinic growth through efficient patient intake and practice management, collaborating with the Clinic Director to uphold our mission and values.

The PCC-I position requires strong communication, multitasking, and time-management skills. Full-time benefits include health coverage and ongoing professional development within a team-focused environment.

Qualifications

• Strong communication with Business Office and Field leadership.
• Ability to multitask and meet deadlines with minimal supervision.
• Efficient time management and presentation skills.

Responsibilities

• Core responsibilities in patient care coordination and practice management.
• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule efficiently.
• Make welcome calls and enhance patient experience and arrival rate.
• Manage non-clinical documentation and clinic inventory.
• Oversee caseload, discharge planning, progress notes, and insurance reporting.
• Attend trainings with TFT for business process updates.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Physiofit, a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator to join our team in Metairie, LA!

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?

Position Summary:

The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.

A day in the life of an Patient Care Coordinator:

• Core responsibilities.
• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Make all welcome calls.
• Monitor and influence arrival rate through creation of a great customer experience.
• Practice Management o Manage schedule efficiently.
• Manage non-clinical documentation.
• Manage caseload, D/C candidate, progress note, and insurance reporting.
• Monitor clinic inventory.
• Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.

What experience do you need?

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you.
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

EEOC

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Upstream Rehabilitation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.