Patient Care Coordinator

UnitedHealth Group; Las Vegas (NV); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Las Vegas seeks a Patient Care Coordinator to greet patients, verify insurance, schedule appointments, and coordinate referrals in a fast-paced health care office. The role supports providers and patients by managing check-ins, collecting co-pays, handling authorizations, and maintaining accurate records while delivering exceptional service.

Candidates need a high school diploma and 2+ years in healthcare, with experience in insurance referrals and Microsoft Office;

Qualifications

• High School Diploma or GED required.
• Minimum 2+ years of healthcare experience preferred (oncology/ radiation oncology is a plus).
• Experience with insurance referrals, prior authorizations, or patient access.
• Proficient in Microsoft Office applications and standard office software.

Responsibilities

• Greet and check patients in and out.
• Answer and route phone calls to appropriate teams.
• Schedule consultations, simulations, treatments, and follow-ups.
• Coordinate referrals and obtain medical records.
• Verify insurance coverage and assist with authorizations.
• Manage physician schedules and review appointment queues.
• Provide excellent customer service to patients and families.
• Collect co-pays and outstanding balances per office policies.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Patient Care Coordinator (2393368)

Patient Care Coordinator - 2393368

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together

Schedule: Monday-Thursday 7:30am- 4:30pm, Fridays 7:30am- 1:30pm

Primary Responsibilities:

• Greeting and checking patients in and out
• Answering and routing phone calls
• Scheduling consultations, simulations, treatments, and follow-up appointments
• Coordinating referrals and obtaining medical records
• Insurance verification and authorization support
• Managing physician schedules
• Review of the appointment work queues
• Providing excellent customer service to patients and families
• Collect co-pays and/or outstanding balances in accordance with office policies

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 2+ years of experience in healthcare, with preference for oncology or radiation oncology
• 2+ years of working with insurance referrals, prior authorizations, or patient access
• 2+ years of working with commercial insurance, Medicare, Medicaid, and managed care plan
• Basic level of proficiency with Microsoft Office

Preferred Qualifications:

• Radiation oncology experience
• Epic and/or Aria experience
• Knowledge of insurance verification

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.