Patient Care Coordinator

Mytcp; Golden Valley (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home health care agency seeks a Patient Care Coordinator to ensure a seamless patient experience. The role involves tracking documentation, conducting calls, and providing outstanding customer service to health care patients. Ideal candidates will have experience in health care or office settings, strong communication skills, and a detail-oriented nature.

Qualifications

• Minimum of one (1) year of experience in an office or health care setting preferred.
• Knowledge of medical terminology is strongly preferred.
• Strong verbal, written, and telephonic communication skills.

Responsibilities

• Send and track required documentation for Physicians.
• Conduct pre-admit calls and follow-up calls.
• Collect information for currently hospitalized clients.

Skills

Communication

Customer Service

Attention to Detail

Medical Terminology

Education

Experience in office or health care setting

Job description

Golden Valley, United States | Posted on 06/03/2025

Job Title: Patient Care Coordinator / Patient Services Representative

Job Type: Full Time (Monday to Friday, 8:00am to 5:00pm)

About Home Health Care, Inc.:

At Home Health Care, Inc., we employ self-driven individuals who are passionate about providing quality health care like nursing, therapy, and home health aide services to residents of 21 Minnesota counties. With over 30 years as a locally-owned Medicare-certified home health agency, we have grown into a family of services, continuing to find new ways to bring the best care to wherever our clients call home.

Position Overview:

Are you looking for a new career where you can make an impact and assist patients, their families, and the community? Home Health Care, Inc. has the perfect opportunity for you to continue your career growth! Our team of Patient Care Coordinators are instrumental in providing a seamless patient experience and making sure all documentation and information is collected and organized appropriately. Successful candidates will have a passion for providing a high level of customer service to home care patients. Additionally, selected candidates will have had prior customer service experience in a fast-paced environment.

Patient Care Coordinator Responsibilities:

• Send and track required face-to-face documentation for Physicians to sign and return
  
• Collect information for currently hospitalized clients: H&P (History & Physical), ROC (Resumption of Care), MD orders, etc.
  
• Conduct pre-admit calls to verify client information, as well as five-day and discharge follow-up calls
  
• Track hospitalized clients and notify Community Liaisons of discharges, in order to resume providing care
  

Patient Care Coordinator Qualifications:

• Knowledge of medical terminology is strongly preferred
  
• Minimum of one (1) year of experience in an office or health care setting preferred
  
• Strong verbal, written, and telephonic communication skills
  
• Demonstrated ability to type at least 50 words per minute
  

Military Occupational Classification (MOC) Codes:

We encourage applications from all Active Duty, Reservists, Guard Members, and Veterans. Applicable MOS codes for administrative roles include:

• Air Force: Personnel (3F0X1)
  
• Coast Guard: Yeoman (YN)
  

Join Our Team:

If you are a detail-oriented and dedicated professional looking to make a positive impact through your administrative skills, we invite you to apply for the Patient Care Coordinator position at Home Health Care, Inc. Join us in our mission to provide outstanding care and support to our clients, ensuring they receive the attention they deserve.

For any additional questions, please reach out to: