Patient Care Coordinator

Arcare; Fort Smith (AR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Work-life balance

No weekend nights

Company-paid health insurance

Paid vacations

Paid holidays

Job summary

Arcare is seeking a Patient Care Coordinator to ensure patients receive comprehensive, coordinated care throughout their healthcare journey. You will work closely with patients, families, providers, and other stakeholders to facilitate communication, manage care plans, and connect resources, referrals, behavioral health, and insurance.

The role emphasizes proactive care coordination, scheduling support, transportation assistance, and timely communication.

Qualifications

• High school diploma or equivalent required.
• 1 year of related healthcare experience required.
• Strong understanding of healthcare systems, insurance, and community resources.

Responsibilities

• Coordinate patient care while serving as primary contact for patients and families.
• Assist with scheduling, transportation, and connecting patients to community resources.
• Track patient progress and identify care coordination gaps.
• Participate in ongoing training on care coordination and quality.

Skills

Organizational skills

Communication skills

Team collaboration

Education

High School Diploma or equivalent

Job description

• Location 1501 S Waldron Road,Fort Smith, AR, 72903,United States
• Job Category Patient Coordination
• Employee Type FULL TIME HOURLY
• Required Degree High school
• Travel 15%
• Manage Others No

Contact information

Description

Job Title: Patient Care Coordinator
Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)

Qualifications

• High School Diploma or equivalent required
• 1 year of related experience required
• Strong understanding of healthcare systems, insurance, and community resources.

Job Summary

Discover a rewarding career at Arcare. As a Patient Care Coordinator at Arcare, you will play a vital role inensuring that patients receive comprehensive, coordinated care throughout their healthcare journey. The PCC will work closely with patients, their families, healthcare providers, and other stakeholders to facilitate communication, manage care plans, and provide necessary resources, referrals, communication, behavioral health, coordinated care, and insurance.

Key Responsibilities

• Oversee the coordination of patients care while serving as a primary contact for patient and their families.
• Assist with scheduling, transportation, and connecting patients to community resources and support programs.
• Track patient progress, while identifying and resolving care coordination gaps to enhance patient outcomes.
• Participate in ongoing training related to care coordination and quality.

Skills & Attributes

• Strong organizational and communication skills.
• Ability to collaborate effectively across teams.
• A commitment to patient advocacy and compliance.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All . That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long‑term careers within the organization. A healthy work‑life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company‑paid benefits package for full‑time employees, including:

• Work‑life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.
• No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)
• Company‑paid employee medical, dental, and vision insurance.
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.
• Company‑paid life insurance and long‑term disability coverage.
• 96 hours of paid vacation time for full‑time employees who work 40 hours per week. Accrual begins on the first day of employment.
• 96 hours of paid sick time for full‑time employees who work 40 hours per week. Accrual begins on the first day of employment.
• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.
• 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.
• Company‑paid renewal of applicable licenses and certifications , subject to supervisor and HR approval based on the employee’s position and job duties.
• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Equal Opportunity Employer

Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.