Patient Care Coordinator

Alliance Health System; Fair Lawn (NJ); On-site; USD 45,000 - 55,000; Full time

Job summary

Alliance Orthopedics is seeking a Patient Care Coordinator in Fair Lawn, NJ to act as a liaison between providers and patients, coordinating treatment plans and scheduling. The role emphasizes monitoring patient progress and ensuring adherence to care plans within a fast-growing orthopedic setting.

The ideal candidate will have knowledge of healthcare practices, strong communication skills, and the ability to delegate scheduling tasks.

Qualifications

• BA/BS in Healthcare Administration or related field.
• Experience in Sports Medicine, Chiropractic, Physical Therapy, Pain Management or Orthopedic/Spine Surgery preferred.
• Excellent verbal and written communication.
• Strong analytical thinking and solutions-oriented.
• Excellent customer service; Compassion and empathy.

Responsibilities

• Build rapport with patients, providers and schedulers.
• Conduct weekly meetings with provider(s) to discuss active patient list and adjust care.
• Ensure patient schedule adherence and follow-up to complete care.
• Coordinate patient imaging as required.
• Collaborate with Medical Team for MD appointments.
• Provide knowledge of Alliance Orthopedics services and technology.

Skills

Verbal and written communication

Analytical thinking

Customer service

Compassion and empathy

Education

BA/BS in Healthcare Administration or related field

Job description

Patient Care Coordinator

Department: Enabling Function

Employment Type: Full Time

Location: Fair Lawn

Compensation: $45,000 - $55,000 / year

Description

Patient Care Coordinator

Location: Fair Lawn, NJ

Entity: Alliance Orthopedics

Reports To: Senior Operations Manager

Alliance Orthopedics is currently looking to add to our mix of talented professionals! This is a great opportunity to join a dynamic, fast-growing company committed to making the world a healthier place for all.

We are currently seeking a Patient Care Coordinator to act as a liaison between our provider and patients to monitor treatment plans, connect patients with healthcare providers, and evaluate their progress. To be successful in this role, the Patient Care Coordinator must be responsible for consulting with patients and working with providers to coordinate interventions.

The ideal candidate must be knowledgeable about healthcare practices and have the ability to delegate scheduling tasks and assure execution.

Summary of Responsibilities

• Build rapport and establish trust with the patients, providers and Scheduler(s)
• Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
• Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
• Carryout coordination for patient imaging as required
• Collaborate with Medical Team for MD appointments as required
• Provide advanced knowledge of Alliance Ortho services and technology
• Complete mastery of role and responsibilities of a Scheduler

Requirements

• BA/BS in Healthcare Administration, or related field
• Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon (preferred)

Additional skills/abilities

• Great verbal and written communication skills
• Strong analytical thinking and ability to be solutions-oriented
• Excellent customer service skills
• Compassion and empathy

Clinic Locations

• Bloomfield
• Fair Lawn
• Union
• Randolph
• East Brunswick
• Middletown
• Freehold
• Old Bridge
• Toms River

Job Type

• Full-time, on-site
• One location
• Exempt

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.