Patient Care Coordinator

Talentify; Caldwell (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth opportunities

Path for advancement

Supportive team environment

Job summary

Family Eyecare Specialists in Caldwell is seeking a Patient Care Coordinator to join our front desk team. You will be the first point of contact for patients, delivering a warm, professional, and detail-oriented experience while guiding them through scheduling and check-in processes.

The role emphasizes strong communication, basic computer skills, and a positive, organized approach to busy healthcare settings. Training is available for the right candidate who is passionate about patient care.

Qualifications

• 1+ year of customer service experience.
• Healthcare experience is a plus but not required.
• Strong communication skills for professional patient interaction.
• Basic computer skills and ability to learn new systems quickly.
• Positive, can-do attitude with strong organization under pressure.

Responsibilities

• Answer phones and schedule appointments for patients.
• Greet patients, check in, and create a welcoming first impression.
• Manage front desk tasks with accuracy and efficiency.
• Support smooth patient flow with time management and multitasking.

Skills

Customer service

Communication

Computer literacy

Learning agility

Organization

Job description

Patient Care Coordinator - Family Eyecare Specialists, Caldwell

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You'll Do:

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We're Looking For:

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You'll Love Working Here:

• Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We're willing to train the right person - if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!