Patient Care Consultant SC - Greenville

Sono Bello; Greenville (SC); On-site; USD 50,000 - 60,000; Full time

Job summary

Join a dynamic and high-energy team at a leading cosmetic surgery specialist, where you will play a crucial role as a Patient Care Consultant. This position offers the chance to make a real difference in patients' lives by guiding them through their aesthetic journey. You will leverage your sales expertise and interpersonal skills to educate patients on procedures, coordinate treatment plans, and ensure a seamless experience from consultation to surgery. With competitive compensation and a supportive environment, this is an exciting opportunity to thrive in the aesthetics field while helping others achieve their best selves.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

Paid Holidays

Parental Leave

Generous Bonuses

Excellent Training

Qualifications

• 3+ years of sales experience in a fast-paced environment.
• Ability to build rapport quickly and assess patient needs.

Responsibilities

• Conduct in-person consultations and guide patients through the process.
• Educate patients on procedures, financing, and treatment plans.

Skills

Sales Excellence

Interpersonal Skills

Negotiation Skills

Organizational Skills

Emotional Intelligence

Job description

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser lipo and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals. The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with robust negotiation and closing abilities, capable of addressing objections effectively within a face-to-face consultative setting.

Primary Responsibilities of a Patient Care Consultant (PCC):

• Meet with new and existing patients to determine their goals and coordinate their treatment plans with the appropriate surgical team member (Doctor) as the next step in their transformational journey.
• Educate patients on our approach, procedures, processes, and financing/payment options available.
• Manage the appropriate follow up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure.
• Develop and maintain a patient pipeline, including follow-ups with prospective patients.
• Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience.

Required Skills / Qualifications:

• Proven track record of sales excellence (at least 3 years) within a high-energy, fast-paced environment. Previous sales experience or direct involvement in one-on-one consultative selling in aesthetic sectors such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or related fields is highly valued.
• Is a quick study: Has the ability to quickly build rapport, assess the patient’s needs, and create a sense of urgency to drive action.
• Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team members.
• Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs).
• Maintains professionalism and poise constantly, even when working under pressure.
• Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
• Positive outlook and a passion for what we do!

Compensation:

At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.

Compensation package includes: $50,000.00 - $60,000.00 base salary, overtime and overtime premium, and uncapped bonus (based on KPI and goal achievement). Total compensation ranges between $160,000.00 - $250,000.00.

Total Compensation

$160,000 - $225,000 USD

$50,000 - $60,000 USD

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes

Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

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