Patient Care Consultant

Jushi Holdings Inc.; Reading (Berks County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short- and Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Berks County, Reading, is seeking a Dispensary Patient Consultant responsible for providing extraordinary customer service and driving sales in a fast-growing environment. This role involves assisting patients through concierge-level service, maintaining store operations, and ensuring compliance with industry regulations.

The ideal candidate has strong customer service skills, a high school diploma (GED), and at least 2 years of retail experience. Benefits include medical, dental, vision coverage, and more.

Qualifications

• Minimum of 2 years experience with customer service in retail.
• Excellent multi-tasking skills over the phone and in person.
• Occasionally requires local travel as needed.

Responsibilities

• Provide outstanding customer service to patrons.
• Lead tours of sales floor and make product recommendations.
• Maintain cleanliness and organization of store.

Skills

Customer service

Multi-tasking

Mathematical skills

Computer skills

Language skills

Education

High School diploma or GED

Associate or Bachelor’s degree

Job description

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.

WHAT YOU WILL DO

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills
• Excellent multi-tasking skills over the phone and in person
• Occasionally requires local travel, as needed

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently standing/walking
• Occasionally reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl

BENEFITS

• Medical
• Dental
• Vision
• Life
• Short- and Long-Term Disability
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays
• 401(k)

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.