Patient Care Consultant

Jushi; Easton (Northampton County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Job summary

Jushi is seeking a Dispensary Patient Consultant in Easton, PA, to deliver exceptional customer service and support in a vibrant retail environment. This position requires a high school diploma, with preference for additional education. Ideal candidates will possess experience in retail customer service, demonstrate excellent multitasking abilities, and may benefit from bilingual skills in Spanish.

We offer competitive compensation and comprehensive benefit packages, including medical, dental, and paid time off. Join Jushi and help shape the future of the cannabis industry.

Qualifications

• High School diploma or GED is required.
• Minimum of 2 years of customer service experience in retail.
• Excellent computer and reasoning skills essential.

Responsibilities

• Provide accurate customer service and assistance.
• Lead tours of the sales floor and make product recommendations.
• Maintain store cleanliness and organization.

Skills

Customer service

Multitasking

Bilingual in Spanish

Education

High School diploma or GED

Associate or Bachelor’s degree

Tools

Cash register

Computer-based POS system

Job description

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge‑level service. The Dispensary Patient Consultant conducts day‑to‑day operations within the retail location while adhering to company policy and industry regulations.

WHAT YOU WILL DO

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer‑based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Minimum of 2 years’ experience with customer service in retail
• Excellent computer, mathematical, language and reasoning skills
• Bilingual in Spanish preferred
• Excellent multi‑tasking skills over the phone and in person
• Occasionally requires local travel, as needed

PHYSICAL REQUIREMENTS

• Constantly perform desk‑based computer tasks
• Frequently standing/walking
• Occasionally reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
• Occasionally twist/bend/stoop/squat, kneel/crawl

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

We offer benefit packages that may include Medical, Dental, Vision, Life, Short‑and Long‑Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

Bonus duties you should understand: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Equal Opportunity Employer

Jushi is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.