Patient Care Concierge - Medical Office (Sign-On Bonus)

Tenet Healthcare; Memphis (TN); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Sign-on bonus

Resumo da oferta

Saint Francis Medical Partners is seeking a non-exempt Medical Office Assistant to handle front office duties in a physician practice. You will greet patients, answer phones, schedule and confirm appointments, collect demographics and insurance data, and assist with referrals and billing processes.

The role requires a high school diploma or GED, completion of a medical office assistant program, and at least two years of customer service experience in a medical setting.

Qualificações

• High school diploma/GED required with completion medical office assistant program preferred
• Prefer healthcare management/administration certification
• Two years of customer service experience, preferably in a medical office setting

Responsabilidades

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Conhecimentos

Customer service

Communication

Professional demeanor

Formação académica

High school diploma or GED

Medical Office Assistant program completion

Descrição da oferta de emprego

Saint Francis Medical Partners is seeking a non-exempt Medical Office Assistant to handle front office duties in a physician practice. You will greet patients, answer phones, schedule and confirm appointments, collect demographics and insurance data, and assist with referrals and billing processes.

The role requires a high school diploma or GED, completion of a medical office assistant program, and at least two years of customer service experience in a medical setting.