Patient Care Concierge & Liaison

Providence; Oregon City (OR); On-site; USD 50,000 - 62,000; Full time

Job summary

The Patient Care Coordinator at Providence Oregon Clinical Programs serves as the first point of contact for patients and visitors, delivering exceptional service in person or by phone. You will act as a liaison between patients and providers throughout the administrative flow, supporting both front and back-office duties with increasing independence.

Join Providence to help sustain a culture of patient-focused care and continuity of service.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact for patients and visitors and deliver excellent customer service.
• Act as a liaison between patients and providers throughout the administrative flow.
• Perform core front and back-office duties with increasing independence to support clinic operations.

Skills

Customer service

Healthcare setting experience

EMR experience

Tools

EMR software

Job description

The Patient Care Coordinator at Providence Oregon Clinical Programs serves as the first point of contact for patients and visitors, delivering exceptional service in person or by phone. You will act as a liaison between patients and providers throughout the administrative flow, supporting both front and back-office duties with increasing independence.

Join Providence to help sustain a culture of patient-focused care and continuity of service.