Patient Care Concierge | Front Desk Specialist

Keplr-Vision-Group; Valdosta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Keplr-Vision-Group in Valdosta, GA is seeking a Patient Care Coordinator I to provide high-quality patient service at the front desk, handling phone inquiries, scheduling, greeting patients, and processing check-ins/outs.

The role emphasizes strong customer service, time management, attention to detail, and comfort with basic computer systems; training is available for the right candidate.

Qualifications

• Excellent customer service skills and professional presentation are critical to this role.
• 1+ years of experience preferred; willing to train someone with good customer service skills and a desire to learn.
• Ability to interact with patients in a professional and friendly manner.
• Strong time management, attention to detail, and multitasking abilities.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Keplr-Vision-Group in Valdosta, GA is seeking a Patient Care Coordinator I to provide high-quality patient service at the front desk, handling phone inquiries, scheduling, greeting patients, and processing check-ins/outs.

The role emphasizes strong customer service, time management, attention to detail, and comfort with basic computer systems; training is available for the right candidate.