Patient Care Concierge — Front Desk & Care Coordination

OnPoint Medical Group; Littleton (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

Disability coverage

401(k) plan

Paid time off

Job summary

OnPoint Medical Group's Lone Tree Pediatrics in Littleton is looking for a Patient Care Coordinator to manage patient registrations, scheduling, and front-desk communications in a supportive, we-are-here-for-you environment.

You will verify insurance and assist with billing questions, maintain accurate patient records, and ensure HIPAA-compliant handling of sensitive information while delivering outstanding customer service in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent; associate degree or higher preferred.
• Proficiency in using computer systems and EHR software.
• Strong communication skills, both verbal and written, with excellent telephone etiquette.

Responsibilities

• Greet and register patients upon arrival, collecting personal and insurance information.
• Schedule and confirm patient appointments, coordinating with providers to optimize daily schedules.
• Answer incoming calls professionally and direct inquiries using proper telephone etiquette.

Skills

Strong communication

Telephone etiquette

Computer literacy

HIPAA familiarity

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

EHR software

Scheduling software

Billing systems

Job description

OnPoint Medical Group's Lone Tree Pediatrics in Littleton is looking for a Patient Care Coordinator to manage patient registrations, scheduling, and front-desk communications in a supportive, we-are-here-for-you environment.

You will verify insurance and assist with billing questions, maintain accurate patient records, and ensure HIPAA-compliant handling of sensitive information while delivering outstanding customer service in a fast-paced healthcare setting.