Patient Care Coach

Serenity Healthcare; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

90% of medical, dental & vision covered

10 PTO days + 10 paid holidays

401(k) plan

Job summary

A mental wellness organization in Austin is seeking a TMS Technician to work closely with patients and use advanced TMS technology. No prior healthcare experience is necessary as full training will be provided. Candidates should have 2+ years of full-time work experience and a positive attitude. Competitive pay and benefits included.

Qualifications

• 2+ years of full-time work experience demonstrating a strong work ethic.
• Ability to communicate clearly in person and in writing.
• Desire to learn and be open to feedback.

Responsibilities

• Work 1 on 1 with patients using high-tech TMS machine.
• Help patients with exercises like gratitude and goal-setting.
• Track patient progress and manage sensitive information.

Skills

Interpersonal skills

Communication

Positive attitude

Strong work ethic

Job description

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Want to Make a Difference for Others? Welcome to Serenity.

Want to be part of something meaningful, no healthcare background required? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach.

No Healthcare Experience? We'll Teach You.

We provide full training - you bring 2+ years of full-time experience, a positive attitude, strong work ethic, and a genuine passion for making people feel seen, heard, and cared for. It's all about driving real results and better outcomes for each patient.

What You'll Do as a [posting title] (TMS Technician):

• Work 1 on 1 with patients throughout the day
• Use our high-tech TMS machine to deliver next-level therapy - you'll be a certified expert after our training!
• Help patients feel supported and hopeful along the way, using exercises like gratitude, journaling, goal-setting, habit-building, and positive life skills
• Prepare daily objectives to help patients get the most out of each treatment
• Track patient progress and update their records for the doctors, managing sensitive information with professionalism
  
  

What You Need:

• 2+ years of full-time work experience demonstrating a strong work ethic and ability to connect with others
• Interpersonal skills - naturally positive, patient, and people-focused
• Ability to communicate clearly in person and in writing
• Ability to maintain a calm, composed presence, even in fast-paced or busy environments
• Desire to learn and be open to feedback, to better help patients on their healing journeys
  
  

Why You'll Love Working at Serenity:

• Fulfillment - make a real difference for others as you help our patients ‘take back their lives'
• Huge growth/promotion potential as we continue to expand
• Competitive pay
• Luxe-level benefits: We cover 90% of medical, dental & vision
• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
• 401(k) - because your future deserves self-care too
  
  

Who We Are:

Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

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