Patient Care Associate (Trainee) - Neurology

Washington University

St. Louis (MO)

On-site

USD 21,000 - 29,000

Full time

2 days ago
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Benefits offered by this job

Vacation and holidays
Health insurance
Transit U-Pass
Education benefits

Job summary

Washington University in St. Louis is seeking a student intern to perform select administrative and certain clinical duties under supervision.

Responsibilities include scheduling, medical records management, patient billing, preparing patients for examination, and assisting with vital signs and basic procedures. The role requires a high school diploma or equivalent, some college or medical assistant training, and BLS/ACLS certifications (within one month of hire).

Qualifications

  • Education: High school diploma or equivalent.
  • Some college or medical assistant school training may be preferred.
  • ACLS and BLS certifications required or must be obtained within one month of hire.

Responsibilities

  • Provides clerical and administrative support, including answering phones, scheduling, typing documents, and back-up support for others.
  • Prepares treatment rooms for patient examinations and sterilizes equipment and rooms.
  • Interviews patients to obtain medical information or schedule activities and maintains medical records.
  • Explains treatment procedures, medications, diets or instructions to patients.
  • Collects blood and prepares specimens for testing and may perform routine lab tests.

Skills

Interpersonal Communication
Medical Terminology
Microsoft Office
Office Administration
Office Procedures
Oral Communications
Patient Interactions
File Maintenance
Healthcare Environments

Education

High school diploma or equivalent
Some college or medical assistant school training
ACLS Certification
BLS Certification

Job description

Location: SAINT LOUIS, MO 63110

Scheduled Hours: 40

Position Summary

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Primary Duties & Responsibilities
  • Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
  • Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
  • Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
  • Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.
  • Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
  • May perform routine laboratory tests and sample analyses.
  • May show patients to examination rooms and prepare them for the physician.
  • Performs other duties as assigned.
Working Conditions
  • Job Location/Working Conditions: Normal office environment.
  • Exposure to blood-borne pathogens; requires protective devices.
  • Patient care setting.
  • Direct patient care setting.
  • Physical Effort: Typically sitting at desk or table; repetitive wrist, hand or finger movement; occasional lifting (25 lbs or less).
  • Equipment: Office equipment, clinical/diagnostic equipment, simple hand tools.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses
  • Advanced Cardiovascular Life Support (ACLS) – American Heart Association
  • Basic Life Support – American Heart Association
  • Basic Life Support – American Red Cross
Work Experience

No specific work experience is required for this position.

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

More About This Job

Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Some college or medical assistant school training.

Preferred Qualifications Education

No additional education unless stated elsewhere in the job posting.

Preferred Certifications/Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Preferred Work Experience

Medical Assistant (2 Years)

Preferred Skills
  • File Maintenance
  • Healthcare Environments
  • Interpersonal Communication
  • Medical Terminology
  • Microsoft Office
  • Office Administration
  • Office Procedures
  • Oral Communications
  • Patient Interactions
Grade

C03-H

Salary Range

$15.25 - $21.33 / Hourly. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement
  • Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
  • We offer 4 weeks of caregiver leave to bond with your new child.
  • Family care resources are also available for your continued childcare needs.
  • Need adult care? We've got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Q: Can I create a job alert to notify me when jobs of interest are posted?

A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities!

Our Community

Washington University in St. Louis’s collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.

Useful Links
  • Who We Are
  • Human Resources
  • Benefits
  • Living in St. Louis
  • Frequently Asked Questions
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