Patient Care Associate-Medicine OP

NYC Health + Hospitals; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

NYC Health + Hospitals is seeking a patient care assistant to perform clerical and health‑related duties in a clinical setting. You will assist with vital signs, specimen collection, basic screenings, and prepare exam rooms while supporting medical staff.

Responsibilities include guiding patients, maintaining charts, coordinating appointments, and providing information on health services. A high school diploma and basic life support certification are required, with phlebotomy/ECG training

Qualifications

• High school diploma or equivalent required.
• Training in phlebotomy and EKG or related programs preferred.
• Current Basic Life Support (BLS) certification required.

Responsibilities

• Checks vital signs, weighs and measures patients, and records findings.
• Instructs patients on specimen collection and performs basic screening.
• Prepares specimens for lab testing and labels forms.
• Performs vision/hearing testing and simple urinalysis.
• Administers basic first aid and supports exam procedures.
• Maintains patient charts and coordinates with clinical staff.
• Operates EMR systems and assists in scheduling and referrals.

Skills

Phlebotomy

EKG

Vital signs

Patient care

Teamwork

Education

High school diploma

Phlebotomy training

EKG training

BLS certification

Tools

EMR systems

Job description

Responsibilities

Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health‑related essential duties and responsibilities associated with patient care; performs related work.

• Checks vital signs, weighs, and measures patients, obtains specimens and records findings on the patient’s chart.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening through dipstick and Hemoccult.
• Prepares collected specimens for pick‑up by labeling and preparing required forms.
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging, cleansing of wounds, irrigation and cleansing of ears.
• Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment.
• Prepares examination room, including cleaning and disinfecting of instruments and equipment.
• Informs patients on proper preparation for various medical testing.
• Interviews patient to obtain routine personal, medical information and appropriate health history.
• Maintains, completes, processes and files patients’ charts, appropriate forms and documents.
• Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
• Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
• Provides information to patients and their families regarding health care services and the achievement of healthy, safe living.
• Maintains inventory of the unit’s equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re‑booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications

• High school diploma or its educational equivalent, approved by a state’s Department of Education or a recognized accrediting organization.
• Successful completion of training courses including the performance of phlebotomy and electrocardiography (EKG), or completion of a training program that includes the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program.
• Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).

Special Note

In addition to meeting the qualifications above, assignment to a long‑term care facility requires New York State Nurse’s Aide certification.