Patient Care Associate

NYC Health + Hospitals; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

NYC Health + Hospitals is seeking a dedicated clinical assistant to perform phlebotomy, basic EKGs, vital signs, and patient care. You will collect specimens, process lab samples, and assist providers during examinations within a hospital setting.

The role requires BLS certification and completion of phlebotomy/EKG training, with experience in an Electronic Medical Records system and wound care basics. Ongoing patient interaction and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Successful completion of phlebotomy and EKG training or equivalent programs.
• Current Basic Life Support (BLS) certification.

Responsibilities

• Check vital signs, weigh and measure patients, and record findings.
• Instruct patients on specimen collection and perform basic specimen screening.
• Prepare specimens for lab testing and perform simple urine analysis.
• Assist with examinations and prepare examination room and supplies.
• Collect blood specimens via venipuncture or fingerstick.
• Operate ECG equipment to record heart activity.

Skills

Phlebotomy

EKG

Vital signs

Patient care

Medical records

Education

High school diploma

Phlebotomy training

EKG training

BLS certification

Tools

Electronic Medical Records (EMR)

Venipuncture equipment

Job description

Duties & Responsibilities

• Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening through dipstick and hemoccult.
• Prepares collected specimens for pick‑up by labeling and preparing required form(s).
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
• Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment.
• Prepares examination room including cleaning and disinfecting of instruments and equipment.
• Informs patients on proper preparation for various medical testing.
• Interviews patient to obtain routine personal and medical information and appropriate health history.
• Maintains, completes, processes and files patients’ charts, appropriate forms and documents.
• Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
• Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
• Provides information to patients and their families regarding health care services and the achievement of healthy, safe living.
• Maintains inventory of the unit’s equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re‑booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications

• High school diploma or its educational equivalent, approved by a state’s Department of Education or a recognized accrediting organization.
• Successful completion of training courses including the performance of phlebotomy and electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program.
• Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).

Special Note

In addition to meeting the qualifications above, assignment to a long‑term care facility requires New York State Nurse’s Aide certification.