Patient Care Associate - Facility Float Pool

Mercy; Fort Smith (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Patient Care Technician (PCT) to work under the supervision of a Registered Nurse or Licensed Practical Nurse. The PCT delivers individualized, compassionate care and supports patients across units, performing clinical and non-clinical tasks essential to wellbeing.

The role requires a high school diploma or GED, with CNA/CPCT or enrollment in a healthcare program preferred. BLS and PCT competency validation are required within specified timelines.

Qualifications

• High school diploma or GED required.
• CNA, CPCT, or enrollment in a healthcare career program preferred.

Responsibilities

• Provide daily patient care including hygiene, mobility, feeding, and repositioning.
• Monitor patients and report changes to the care team.
• Record vital signs and document in the EMR accurately.
• Assist with admissions, discharges, and transfers.
• Perform basic clinical tasks and trained advanced skills (e.g., wound care, specimen collection).
• Support unit operations through clerical tasks and use of healthcare technology.
• Follow safety, infection control, and patient care protocols.
• Collaborate with the healthcare team and manage workload.

Skills

Patient care

Vital signs

EMR documentation

Team collaboration

Education

High school diploma or GED

CNA/CPCT or enrollment in healthcare program preferred

Tools

EMR system

Job description

Find your calling at Mercy!

Under the direction of a Registered Nurse (RN) or Licensed Practical Nurse (LPN), the Patient Care Technician (PCT) provides individualized, compassionate care to support patients in achieving their highest level of wellness. This role works collaboratively as part of the healthcare team, performing both clinical and non-clinical tasks essential to patient care across multiple units.

Position Details:

Key Responsibilities

• Provide daily patient care, including hygiene, mobility, feeding assistance, and repositioning
• Monitor patients and report any changes in condition to the care team
• Record vital signs and maintain accurate documentation in the EMR
• Assist with admissions, discharges, and transfers
• Perform basic clinical tasks and advanced skills as trained (e.g., wound care, specimen collection)
• Support unit operations through clerical tasks and use of healthcare technology
• Follow safety, infection control, and patient care protocols
• Collaborate with the healthcare team and manage workload effectively

Education & Requirements

• High school diploma or GED required
• CNA, CPCT, or enrollment in a healthcare career program preferred

Certifications:

• Basic Life Support (BLS) required within 1 month of hire
• Completion of PCT competency validation within 3 months

Preferred Qualifications

• Previous patient care experience
• EMT, Paramedic, or Certified Nursing Assistant (CNA) background
• Certified Patient Care Technician (CPCT)
• Advanced Unlicensed Assistant (AUA) certification (where applicable)

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.