Patient Care Associate-Ambulatory Care Services

NYC Health + Hospitals; New York (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

NYC Health + Hospitals/Gotham Health on Staten Island seeks a Medical Assistant to perform clerical and health-related duties under supervision. The role requires phlebotomy and EKG training, BLS certification, and the ability to collect specimens, assist during exams, and maintain patient records.

The position emphasizes team collaboration, patient care, and accurate documentation in EMR systems within a busy ambulatory setting.

Qualifications

• High school diploma or equivalent approved by state education or accrediting body.
• Completion of training including phlebotomy and electrocardiography (EKG) or programs that include phlebotomy and EKG such as Phlebotomy Technician or EKG Technician training, Patient Care or Medical Assistant training.
• Hold or obtain a valid Basic Life Support (BLS) certification from the American Heart Association.

Responsibilities

• Checks vital signs, weighs, and measures patients; records findings.
• Instructs patients on specimen collection for lab testing and performs basic specimen screening.
• Prepares collected specimens for pickup and labels forms.
• Performs venipuncture or fingerstick for blood specimens and operates ECG equipment.
• Assists medical providers during examinations and maintains patient charts and supplies.
• Directs patients to departments, coordinates scheduling and re-booking in EMR, and provides patient information about services.

Skills

Phlebotomy

EKG

BLS

Education

High school diploma

Phlebotomy/EKG training

Job description

Marketing Statement NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We stride to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network.

Marketing Statement NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We stride to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network.

Duties & Responsibilities Purpose of Position: Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.

Examples Of Typical Tasks

• Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening.

testing through dipstick and hemoccult.

• Prepares collected specimens for pick-up by labeling and preparing required form(s).
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
• Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment.

• Prepares examination room including cleaning and disinfecting of instruments and equipment.
• Informs patients on proper preparation for various medical testing.
• Interviews patient to obtain routine personal and medical information and appropriate health history.
• Maintains, completes, processes and files patients’ charts, appropriate forms and documents.
• Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
• Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
• Provides information to patients and their families regarding health care services and the achievement of healthy, safe living.
• Maintains inventory of the unit’s equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

• Maintains inventory of the unit’s equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications Qualification Requirements:

• High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and
• Successful completion of training courses including the performance of phlebotomy and electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and

• Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).

Special Note In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse’s Aide certification.

Department Preferences

• Ability to reliably commute to NYC Health + Hospitals/Gotham Health, Vanderbilt at 165 Vanderbilt Ave, Staten Island, NY 10304.