Patient Care Associate

NYC Health + Hospitals; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

NYC Health + Hospitals Bellevue is America's oldest public hospital, renowned for its academic affiliations and high-volume patient care. The Patient Care Aide performs essential clerical and health-related duties under supervision, supporting physicians and nurses in daily patient care and safety.

The role emphasizes phlebotomy and EKG proficiency, basic life support, and compassionate patient interaction.

Qualifications

• High school diploma or equivalent required; approved by a state education department.
• Completion of phlebotomy and EKG training programs.
• BLS certification through the American Heart Association required.

Responsibilities

• Checks vital signs, weighs and measures patients, obtains specimens and records findings.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening.
• Prepares collected specimens for pick-up by labeling and preparing required form(s).
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging and cleansing of wounds.
• Prepares examination room including cleaning and disinfecting instruments and equipment.
• Coordinates appointments and enters pertinent patient information into the EMR.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the heart.

Skills

Teamwork

Communication

Patient interaction

Education

High school diploma or equivalent

BLS certification

Tools

Phlebotomy

EKG

Medical Assistant training

Job description

Marketing Statement

NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue’s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children’s Psychiatric Emergency Program; and Cancer Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.

Examples Of Typical Tasks

• Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient's chart.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening

testing through dipstick and hemoccult.

• Prepares collected specimens for pick-up by labeling and preparing required form(s).
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
• Prepares patient for examination and assists medical provider during examination by providing necessary

supplies/equipment.

• Prepares examination room including cleaning and disinfecting of instruments and equipment.
• Informs patients on proper preparation for various medical testing.
• Interviews patient to obtain routine personal and medical information and appropriate health history.
• Maintains, completes, processes and files patients' charts, appropriate forms and documents.
• Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
• Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
• Provides information to patients and their families regarding health care services and the achievement of

healthy, safe living.

• Maintains inventory of the unit's equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications

Qualification Requirements:

• High school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization; and
• Successful completion of training courses including the performance of phlebotomy and

electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and

• Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).

Special Note

In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse's Aide certification.