Patient Care Associate 1

Jackson Health System; Miami (FL); On-site; USD 30,000 - 45,000; Part time

Job summary

A leading healthcare provider in Miami is seeking a Patient Care Associate to deliver patient-focused care. Responsibilities include assisting healthcare teams, performing basic patient care tasks, and providing patient education. Ideal candidates should have completed a Medical Assistant or Nursing Assistant training program and possess strong organizational and communication skills. This role offers per diem shifts and requires flexibility in meeting clinical demands.

Qualifications

• Generally requires 0 to 3 years of related experience.
• Must maintain current nursing area competencies and certifications as required.

Responsibilities

• Provide patient/family education and support.
• Assist healthcare teams with procedures and patient positioning.
• Perform various tasks related to patient care including vital signs and personal hygiene.
• Utilize specialized equipment during patient care.

Skills

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines

Effective communication skills

Critical thinking and professional composure in stressful situations

Ability to understand and follow instructions

Knowledge in technology and software applications relevant to the job

Education

Completion of an approved Medical Assistant or Nursing Assistant training program

Tools

Medical Assistant Certification or Certified Nursing Assistant license including Phlebotomy

Basic Life Support (BLS)

Job description

Overview

Jackson North Medical Center

Department: Recovery Separate

Address: 160 NW 170th Street, North Miami Beach, Florida, 33169

Shift details: Per Diem, 7:00am to 3:30pm

Summary

Patient Care Associate provides patient focused, age-specific, information and clinical based support to patients through the utilization of appropriate health information equipment/systems. This is the level 3 job in the nursing support career ladder.

Responsibilities

• Uses a systematic process to provide/modify care and patient/family education.
• Assists health care team with simple procedures; prepares supplies & equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc.
• Performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, drainage, and personal hygiene: bath, dressing, bed making/linen changes etc.).
• Utilizes specialized equipment as needed when providing patient care.
• Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses.
• Transports patients to and from treatment areas when needed.
• Cleans assigned area after patient’s treatment per departmental procedures.
• Takes and picks up food orders for patient’s kitchen evaluation.
• Assists in the fabrication of adaptive and assistive equipment, i.e. washing mitts, wheelchair gloves, safety belts, straps, etc.
• Keeps the storage closet in order and stocked.
• Assists with office duties as needed and supports the health care team with set-up, equipment prep, clean up, restocking and specimen labeling.
• Attentive to patient care needs that meet clinical goals for routine visits; supports patient flow processes to reduce waiting time for procedures.
• Adjusts work pace as directed to meet volume demands of the clinical unit.
• Demonstrates flexibility to support the delivery model of care as defined by ANM/NM.
• Schedules appointments for referrals/consults as assigned, minimizes distractions.
• Consistently adheres to time-outs prior to start of surgical and invasive procedures per policy.
• Follows policies on patient identification, hand hygiene/infection control and other unit policies per the unit competency checklist.
• Performs phlebotomy function as assigned (employees on units performing phlebotomy must have completed an accredited phlebotomy program).
• Utilizes job and unit specific equipment as required.
• Demonstrates service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Experience

Generally requires 0 to 3 years of related experience.

Education

Completion of an approved Medical Assistant or Nursing Assistant training program is required.

Skills

• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Ability to communicate effectively in both oral and written form.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Ability to understand and follow instructions.
• Knowledge and skill in use of job appropriate technology and software applications.
• Must meet and maintain current unit specific and organizational skills/competencies, certifications/licensures as required by the nursing area.

Credentials

Medical Assistant Certification OR Certified Nursing Assistant license, including Phlebotomy, is required. Employees hired into PCA classification before 08/09/2020 are grandfathered in for the certification/license requirement. Incumbents performing phlebotomy function must provide proof of completion of an accredited phlebotomy program. American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance for the duration of employment.

Unit Specific Credential

Basic Life Support (BLS)

Working Conditions

Physical Requirements

Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50 pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Reasonable accommodations can be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).

Environmental Conditions

Jobs in this group are in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and others. Inside environmental conditions with occasional outdoor exposures. May be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other hazards typical of hospital/medical office settings. PPE is required when exposed to infectious/clinical environments. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.