Patient Care Associate 1

The General Hospital Corporation; Salem (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Patient Care Assistant to support daily living activities for patients, including bathing, dressing, feeding, and mobility assistance. The role requires documenting vital signs, assisting with basic medical tasks, and communicating health concerns to licensed staff.

Responsibilities include monitoring patients, helping with hygiene, and ensuring accurate entry into electronic medical records.

Qualifications

• High School Diploma or Equivalent preferred.
• BLS, CMA, EMT-M certifications preferred.
• Experience in patient care helpful but not required.
• Knowledge of medical terminology desired.
• Strong patient and customer service skills are essential.

Responsibilities

• Performs vital signs, weights/heights, intakes/outputs with accuracy and timeliness.
• Completes all documentation in the medical record as required.
• Interacts with patients and their families effectively.
• Assists with hygiene tasks, bathing, dressing, toileting, and feeding as needed.
• Helps turn and reposition patients and assists movement between bed and wheelchair.
• Reports health concerns observed to the nurses in charge.

Skills

Patient care

Customer service

Medical terminology

EMR proficiency

Lifting up to 35 lbs

Education

High School Diploma or Equivalent preferred

BLS Certification

Certified Medical Assistant Certification

Emergency Medical Technician - Paramedic (MA) preferred

Nursing Assistant (NH) preferred

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Job Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care?

Yes

Essential Functions

• Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
• Completes all documentation in the medical record as required.
• Interacts with patients and their families effectively.
• Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
• Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
• Listens to any health concerns patients may have and report those concerns to the nurses.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
• Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
• Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
• Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred

Experience

Experience working in patient care/elder care 1-2 years preferred

Knowledge, Skills and Abilities

• Ability to understand and follow written and oral instructions.
• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to lift up to 35 pounds.
• Proficient computer skills to work efficiently with electronic medical records.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$ - $25.28/Hourly

Grade

3

Employer Statement

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 5