Patient Care Associate

NYC Health + Hospitals; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Queens Hospital Center, part of NYC Health + Hospitals, seeks staff to perform essential patient care duties under supervision, including clerical tasks and health-related duties.

Responsibilities include vital signs, specimen collection, basic lab screening, first aid, and assistance during examinations while maintaining patient records and coordinating with clinical staff.

Qualifications

• High school diploma or equivalent and phlebotomy/EKG training.
• BLS certification from the American Heart Association.
• Nurse Aide certification may be required for certain long-term care assignments.

Responsibilities

• Check vital signs, weigh and measure patients and record findings.
• Instruct patients on specimen collection and perform basic screening.
• Prepare specimens for pickup and label required forms.
• Perform vision and hearing testing and simple urinalysis.
• Administer emergency first aid and basic life support.
• Assist during examinations and provide necessary supplies.
• Maintain and file patient charts and coordinate referrals.

Skills

Phlebotomy

EKG

BLS

Education

High school diploma or equivalent

Phlebotomy/EKG training program

Nurse Aide certification

Tools

EMR systems

Job description

Marketing Statement

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.

Examples Of Typical Tasks

• Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening

testing through dipstick and hemoccult.

• Prepares collected specimens for pick-up by labeling and preparing required form(s).
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
• Prepares patient for examination and assists medical provider during examination by providing necessary

supplies/equipment.

• Prepares examination room including cleaning and disinfecting of instruments and equipment.
• Informs patients on proper preparation for various medical testing.
• Interviews patient to obtain routine personal and medical information and appropriate health history.
• Maintains, completes, processes and files patients’ charts, appropriate forms and documents.
• Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
• Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
• Provides information to patients and their families regarding health care services and the achievement of

healthy, safe living.

• Maintains inventory of the unit’s equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications

Qualification Requirements:

• High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and
• Successful completion of training courses including the performance of phlebotomy and

electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and

• Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).

Special Note

In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse’s Aide certification.