Patient Care Associate - Med/Surg

NYC Health + Hospitals; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

South Brooklyn Health in New York City is seeking a Patient Care Worker to support nursing staff with clerical and health-related duties, assist in patient care, and help maintain a safe, clean, and organized environment.

The role involves taking vital signs, instructing patients on specimen collection, performing basic screenings, venipuncture, and assisting during examinations while ensuring compassionate communication with diverse patients. Requires HS diploma and BLS certification.

Qualifications

• High school diploma or its educational equivalent.
• Successful completion of training courses including phlebotomy and electrocardiography (EKG).
• BLS certification through the American Heart Association (AHA).

Responsibilities

• Checks vital signs, weighs, and measures patients and records findings.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening.
• Performs venipuncture for blood specimen collection.
• Operates EKG equipment to record heart electrical activity.
• Assists in examinations by providing needed supplies and preparing the examination room.
• Maintains patient charts and coordinates with clinical staff.

Skills

Phlebotomy

ECG / EKG

BLS Certification

Teamwork

Education

High school diploma or equivalent

Tools

Electrocardiograph (EKG) equipment

Job description

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.

Examples Of Typical Tasks

• Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient's chart.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening

testing through dipstick and hemoccull.

• Prepares collected specimens for pick-up by labeling and preparing required form(s).
• Performs vision and hearing testing and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.
• Prepares patient for examination and assists medical provider during examination by providing necessary

supplies/equipment.

• Prepares examination room including cleaning and disinfecting of instruments and equipment.
• Informs patients on proper preparation for various medical testing.
• Interviews patient to obtain routine personal and medical information and appropriate health history.
• Maintains, completes, processes and files patients' charts, appropriate forms and documents.
• Reports observations of patient to clinical staff caring for patient to ensure professional assessment.
• Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.
• Provides information to patients and their families regarding health care services and the achievement of

healthy, safe living.

• Maintains inventory of the unit's equipment stock and supplies.
• Works effectively as a team member in the delivery of care and assists in the orientation of new employees.
• Directs and escorts patients to other departments and/or health care settings, as needed.
• Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.
• Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.
• Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.

Minimum Qualifications

Qualification Requirements:

• High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and
• Successful completion of training courses including the performance of phlebotomy and electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and

• Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).

Special Note

In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse's Aide certification.