Patient Care Associate

New York City Health and Hospitals Corporation; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider seeks compassionate individuals to join their team as Patient Care Associates. In this role, you will assist in delivering high-quality patient care in a supportive and culturally sensitive environment. Responsibilities include conducting patient interviews, performing essential medical tests, and ensuring a safe environment for patients and staff. This position offers a unique opportunity to make a meaningful impact in the community while working alongside dedicated healthcare professionals. If you are passionate about patient care and eager to grow in the healthcare field, this role is perfect for you.

Benefits

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

College Tuition Discounts

Professional Development Opportunities

Qualifications

• High school diploma or equivalent required.
• Completion of training in phlebotomy and EKG is necessary.
• Valid Basic Life Support (BLS) certification required.

Responsibilities

• Assist with patient care activities and procedures.
• Conduct patient interviews to gather health history.
• Perform blood specimen collection and testing.

Skills

Phlebotomy

Electrocardiography (EKG)

Patient Care

Therapeutic Positioning

Ambulation Assistance

Cultural Competence

Education

High School Diploma

Phlebotomy Technician Training

Medical Assistant Training

Tools

Electronic Medical Record System

Job description

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

ROTATING SCHEDULE

Job Description

PURPOSE OF POSITION:

Under direct supervision of the Registered Professional nurse and other licensed nursing personnel, performs activities and procedures of a non-professional nature indirect/indirect care of patients care of patient and residents, or participates as a member of a treatment, nursing, medical, health care team in implementing appropriate patient care duties.

RESPONSIBILITIES:

(1) Performs or assist with all activities that are within the scope of the service-specific functional job description of:

• Patient Care Associate – surgical Technician
• Office Aide.

(2) Conducts interview of patients to obtain routine personal and medical information and appropriate health history.
(3) Obtains blood specimens for laboratory testing by performing venipuncture and/orfinger stick testing.
(4) Performs blood glucose testing after receiving training and annual retraining.
(5) Performs other waived testing procedure to the services after receiving training.
(6) Performs 12 Lead electrocardiography.
(7) Ensures a safe and secure environment free of hazards to reduce the risk of injury to all individuals (patients, visitors and staff).
(8) Provides patients/families with therapeutic care and reinforces patient/family centered care.
(9) Effectively utilizes the electronic medical record as well as the paper medical record to document all care delivered.
(10) Performs clerical duties such as open visits, preparation of clerical records and skills.
(11) Assists in the care of preparative preparation of patients:

• Vaginal douche
• Have patient ready for the OR bathed and gown
• Vital signs taken and recorded

(12) Assist in caring for the post-surgery/procedure patient:

• Early ambulation
• Reinforce deep breathing every hour or as directed.
• Assist with ambulation
• Records and reports drainage from Jackson Pratt Hemovac, Foley, NGT.

(13) Assist in providing care for the medical patients with but not limited to COPD, Asthma DM, Renal, HIV HTN.
(14) To respond and differentiate clinical alarm system.
(15) Participates in Rehabilitation Activities and demonstrates skills in:

• Therapeutic positioning
• Range of motion exercises
• Supervises Transfers
• Ambulation and use of assistance devices
• Bowel/bladder training
• Supervises activities of daily living

(16) Delivers patient care services in a clinically competent and patient-centered manner as demonstrated by level of education, training and clinical competence that is inclusive of and not limited to the following diagnosis:

a)CHF
b) TB
c) Geriatric/Dementia patients
d) Stroke
e) Colon Cancer
f) Cholecystectomy
g) Head Trauma
h) Long bone Fracture
i) Hysterectomy
j) Brachtherapy
k) Use of Cyracom phone for LEP patients
l) MRI Safety
m) Cultural competence

(17) Performs all related duties as assigned.

Minimum Qualifications

Qualification Requirements:
1. High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and
2. Successful completion of training courses including the performance of phlebotomy and
electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and
3. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).
Special Note:
In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse’s Aide certification.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities