Patient Care Assistant (PCA) - Primary Care

Dartmouth Health; Lebanon (NH); On-site; USD 37,000 - 55,000; Full time

Job summary

A leading healthcare provider in New Hampshire seeks a Patient Care Assistant to join their Primary Care team. This position involves assisting with patient care and clerical tasks, ensuring a clean environment, and facilitating communication across departments. Candidates should possess strong organizational skills and a high school diploma, along with the ability to work in a fast-paced team-oriented setting.

Benefits

Medical, dental, and vision insurance

Paid time off

Retirement plans

Qualifications

• Ability to work in a fast-paced environment with excellent organizational skills.
• Collaborative skills with a multi-disciplinary team.

Responsibilities

• Acts as front line representative of the patient care area.
• Maintains cleanliness and safety in patient areas.
• Delivers specimens to the laboratory and runs errands.

Skills

Organizational skills

Customer service

Teamwork

Education

High school diploma or GED

Job description

Patient Care Assistant (PCA) - Primary Care

Patient Care Assistant (PCA) - Primary Care

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Overview

LOCATION: HEATER ROAD, PRIMARY CARE

Under the direction of the nurse leader, provides assistance with clerical, non-clinical tasks. These tasks can include, but are not limited to, ensuring that the clinical areas are well-supplied and stocked, and the patient care area is clean and ready for patients. This position requires the ability to work in a fast paced, detailed environment with an emphasis on team work and prioritizing responsibilities. This individual may have direct access to drug products and secure medication areas (not to include controlled substance locations) in order to manage the storage, handling, and disposal of medications consistent with the Medication Storage and Handling Policy

Responsibilities

• Acts as front line representative of the patient care area.
• Performs various tasks to ensure the patient care area is well supplied including ordering and obtaining supplies, re-stocking supplies and monitoring for outdates
• Maintains a clean and safe environment by caring for, and cleaning equipment, maintaining cleanliness of patient/clinic rooms, work areas, and keeping hallways clear of clutter
• Performs low-level disinfection, and is aware of infection prevention principles
• Perform quality checks of point of care testing machines
• Checks emergency stations daily and if appropriate, checks and records medication refrigerator temperatures
• Escorts patient throughout building as needed; assisting with wheelchairs as needed
• Answers telephone calls and assists in the overall functioning of the department
• Prepare patient forms with demographic information
• Delivers specimens to the laboratory and runs errands to other departments
• Participates in continuous regulatory readiness activities and employs safety standards such as repeat back, SBAR, and huddle attendance
• Participates in medication conveyance per Medication Storage and handling policy
• Performs other duties as required or assigned
• Additional Key responsibilities for clinic/outpatient settings:
• Greets patients and assist with the rooming of patients
• Prepares patient, room and equipment for procedures and exams
• Assists patients in completing questionnaires
• Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements
• Additional Key responsibilities for inpatient settings
• Participates in admission process for patients including room set up after EVS clean to ensure room is ready for the next patient
• Greets patient upon arrival and completes standard admission tasks
• Prepares patient, room and equipment for procedures and exams
• Participates in assisting the patient with readiness for discharge, gathering patient belongings, including items from pharmacy or the safe, assist patient with getting dressed
• Completes room strip down after discharge
• Returns medications to pharmacy return bin from medication cart
• Completes hourly rounding on all assigned patients for patient experience to include safety checks per unit standards utilizing a rounding script/checklist
• Delivers meal trays and set patients up to eat
• Sets patients up and assists patients with the completion of personal care and provides clean hospital gown and changes linens
• Performs patient sitting for patients requiring 1:1 observation after successful completion of required learning activities
• Assists with lifting, positioning, and dressing of patients
• Answers call lights and directs patient needs to appropriate resources
• Stocks equipment from central locations to nurse server as needed
  
  

Qualifications

• High school diploma (or GED) strongly preferred.
• The ability to function in a fast paced work environment with excellent organizational, customer service, and prioritization skills required.
• The ability to work collaboratively with a multi-disciplinary team to provide high quality care to patients
  
  

Required Licensure/Certifications

• BLS within 30 days
• Area of Interest:Allied Health
• FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week
• Shift:Day
• Job ID:32179
  
  

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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