Patient Care Assistant (LPN or Medical Assistant)

Community-Health-&-Wellness-Partners-of-Logan-Count; Russells Point (OH); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Community Health & Wellness Partners in Ohio seeks a Patient Care Assistant to join a team-based care model. You will provide nursing or medical assistant care, support care plans, and ensure accurate patient charting across sites.

This full-time role requires active Ohio licensure/certification and 3–5 years of ambulatory experience. You will collaborate with clinicians to sustain high-quality care and compliance with HIPAA and PCMH standards.

Qualifications

• LPN or Medical Assistant certification/licensure required.
• Active Ohio nursing or MA license/certification.
• 3–5 years of ambulatory nursing experience preferred.

Responsabilités

• Provide direct nursing or medical assistant care to patients as assigned.
• Complete patient charting and ensure records are current.
• Support care plans and collaborate with team to optimize outcomes.
• Participate in quality assurance and compliance activities.

Connaissances

Team-based care

Customer service

Communication skills

Formation

LPN license

Medical Assistant certification

Description du poste

Great Schedule for this Nursing Opportunity (LPN or Medical Assistants)Current Schedule: Tuesday - Friday (4 10-hour days) with an occasional 4-hour Saturday rotationPrimary location: 2 days at Indian Lake Health Center & 2 days at West Liberty Health Center. (All locations as needed)Job Title: Patient Care Assistant (PCA)Department: NursingTime Commitment: FulltimeReports To: Clinical CoordinatorFLSA Status: NonexemptPOSITION SUMMARYCommunity Health and Wellness Partners (CHWP) is an integrated primary care community health centerthat utilizes a team-based care model, sharing patientcare responsibilities among members of a team.The Patient Care Assistant is responsible for maintaining an excellent attitude in participating of the daytoday clinical operations of the health center under the guidance and support of the Clinical Coordinator.Responsible for the collection of data, administration of medications and treatments, and documentationof care provided as qualified. Supports the coordination of all activities of team members engaged inclinical care for patients under the directions of the Clinical Team Lead, Clinical Coordinator and/orProviders. Responsible for training like staff in team-based care and supports team members to stayfocused on the organization’s Mission, Vision and Values.PRIMARY ACCOUNTABILITIESAchieve Results• Meet or exceed all measurable standards of care, including overall clinical, quality, andproductivity goals.• Ensure accuracy, efficiency, and appropriate confidentiality with patient charting, relatedrecordkeeping and administrative functions as assigned are maintained, current and relevant atall times.• Promotes attainment of specified goals through health education to patients/families and healthcare personnel as delegated by the Clinical Coordinator/RN.• Promote and exemplify excellent customer service to ensure that all clients/patients are servedwith a high level of customer satisfaction and care.Operational Excellence• Understand and ensure all practices and procedures related to the delivery of medical servicesand nursing practices are consistent with contracted protocols and procedures, regulating entities(HRSA, HIPAA, PCMH, etc.) professional standards, and that the team based care model isfollowed with efficiency.Relationship Management• Develop and ensure ongoing effective, positive relationships within and among all team members,, patients and their families.• Achieve commitments from patients to adhere to an effective plan of care, and ensure all patientservices are delivered in a caring and professional manner.• Collaborate to provide quality care with members of the team assigned. Ensure the success teambasedcare and that relationships with all clinic operations staff are highly respected.Professionalism & Stewardship• Serve CHWP’s Mission by providing quality, wholeperson, patientcentered medical care toanyone and everyone in our community.• Aspire to CHWP’s Vision to change lives within our community by eliminating barriers andproviding a standard of healthcare that improves the wellbeing of the whole person.• Commit to the Values of CHWP (BLESSED):Be welcomingListen with heartEducate patientsServe with excellenceShare best practicesEliminate barriersDevelop relationships• Ensure all actions, job performance, personal conduct and communications always representthe organization in a highly professional manner .• Uphold and ensure compliance and attention to all corporate policies and procedures as well asthe overall mission and values of the organization.• Compliant with HIPAA.• Volunteer to serve the community by offering five (5) hours annually to a community serviceprogram.PRIMARY TASKS AND DUTIES• Participates as a member of the team-based care model by being a strong team builder, workingto support performance goals related to patient care.• Provides direct nursing or medical assistant care to patients as assigned and qualified to performwith excellence.• Supports care plans to ensure maximum patient outcomes by working with team members andthe patient.• Completes all patient charting, and ensure all patient records are current.• Participates in quality strategies to evaluation compliance with standards and identifyopportunities to improve patient outcomes.• Attends and participates in all meetings, patient conferences, planning sessions related toquality assurance, patient care and other related topics within the health center.• Attends continuing medical education to maintain best practices and licensure or certificationrequirements.ESSENTIAL FUNCTIONS/KEY COMPETENCIES• Functions in the delivery of patient care.• Contributes to and supports all members of the healthcare team with day to day clinicalactivities.• Supports Team members in meeting practice standards of quality and efficiency.• Handles appropriate positive and negative feedback to motivate, encourage and develop team basedcare.• Recommends changes to clinical procedures and processes for the success of the Teamcaremodel and the organization overall.• Serves as a member on one of CHWP’s organizational committees.• Demonstrates a high level of skill at building relationships and customer service.• Demonstrates interpersonal savvy and influence skills in managing difficult patients.• Demonstrates high degree of knowledge and competency in integrated primary care.• Demonstrates a high level of problem solving skills to better serve patients and staff.• Adheres to evidence based practices such as patient safety, infection control and clinical quality.• Strong attention to detail and accuracy.• Excellent verbal and written communication skills.• Ability to implement and evaluate operational and administrative processes.• Participates in aspects related to quality compliance, improvement and risk management for acommunity health center.• Engages in certification projects, i.e. PCMH.• Engages in all compliance requirements of Community Health & Wellness Partners.• Any and all other duties as assigned by Leadership, Management or Administration.SUPERVISORY RESPONSIBILITIESNone.WORK ENVIRONMENTThe work environment characteristics are those for a normal community health center environment(ambulatory primary care office). Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions. Work may require occasional weekend and/or eveninghours.Work hoursFulltime, nonexempt hourly position. Generally, a 40hour work week is required for fulltime asagreed upon by parties. Hours are subject to change. Office hours vary by site, but are usually 8:00am to 7:00 pm, Monday through Friday. Some Saturdays and after business hours work may berequired. Assigned meetings and travel are a part of the position.WagesStarting wages for Patient Care Assistant will be negotiable based on Community Health & WellnessPartners pay policies and factors such as education and experience, national and state averagecompensation recommendations based on location and region.Introductory PeriodNinety (90) calendar days probationary period. The successful completion of the introductory perioddoes not alter the atwill employment status.EQUAL OPPORTUNITY EMPLOYERCommunity Health & Wellness Partners is an Equal Opportunity Employer.QUALIFICATIONS AND REQUIREMENTSEducation• Registered or Licensed Practical Nursing Degree; or• Medical Assistant Certification/Licensure; and/or• Three to Five years of experience nursing in an ambulatory health care setting, health center orintegrated primary care practice.Certificates and Licenses• Valid Ohio driver's license.• Active Registered or Licensed Practical Nursing License within the State of Ohio; or• Current or active Medical Assistant Certification.Professional Experience• Demonstrates expertise in relevant medical practices, protocol, trends and best practices inclinical areas assigned.• Demonstrates knowledge and success in effecting overall clinical operations.• Experience/Knowledge of accreditation processes and requirements, as well as all federal, stateand local regulations and standards associated with the delivery of care in a community healthcenter environment.• Ability to manage multiple responsibilities and emergency situations successfully• Proficiency in knowledge of office management, use of computer, software packages, and officemachines.Physical/Environmental• Occasional lifting of 40 – 50 lbs. and pushing of 520 lbs.• Sitting, standing and walking approximately 80% of the time.• A medium to high level of manual dexterity required.• Bending and reaching approximately 20% of the time.• Normal accessibility and mobility throughout the region required.• Normal overtime/extended work hours.