Patient Care Assistant II - Specialty Oncology Surgery

CHRISTUS Health; Santa Fe (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

CHRISTUS Health in Santa Fe, NM is seeking a Medical Assistant-like professional to provide intermediate clinical and administrative support in an outpatient clinic. You will greet patients, register demographics, schedule visits, document interactions in the EMR, take vital signs, and assist with point-of-care testing under supervision.

The role emphasizes adherence to clinical standards, coordination of referrals, and maintaining clean, organized clinical and administrative spaces while

Qualifications

• High School Diploma or GED required or two years of relevant work experience.
• Completion of a healthcare-related program (e.g., Medical Assistant, Nursing Assistant, EMT).
• One year of experience in clinical or patient care setting required.

Responsibilities

• Greet patients in a professional, courteous manner.
• Register patients and verify demographics, insurance, and financial information.
• Schedule appointments, tests, and referrals per clinic protocols.
• Coordinate and communicate patient messages between patients and providers.
• Document patient interactions and test results in the EMR.
• Assist with patient flow and clinical support activities.
• Obtain and record vital signs per guidelines.
• Perform point-of-care testing under supervision with quality control.

Skills

Patient care

EMR documentation

Scheduling

Communication

Point-of-care

Quality control

Education

High School Diploma or GED

Healthcare-related program

One year clinical experience

Job description

Summary

Provides intermediate-level clinical and administrative support to patients and care teams in an outpatient or clinic setting. Performs patient care activities, coordinates communication, and supports clinical workflows with increasing independence. Ensures accurate documentation, high-quality patient interactions, and adherence to established clinical protocols. Contributes to efficient clinic operations while continuing to build clinical competencies.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Performs all duties in accordance with organizational policies, regulatory requirements, and clinical standards.
• Greets patients in person and by phone in a professional, courteous, and service-oriented manner.
• Registers patients accurately by collecting and verifying demographic, insurance, and financial information.
• Schedules appointments, follow-up visits, diagnostic tests, and referrals in accordance with clinic protocols.
• Coordinates and communicates patient messages between patients and providers, ensuring timely follow-up.
• Documents patient interactions, test results, and care activities accurately in the electronic medical record (EMR).
• Assists patients, nurses, providers, and care team members with patient flow and clinical support activities.
• Obtains and records vital signs in accordance with established clinical guidelines.
• Collects and documents patient history related to the chief complaint to support provider evaluation.
• Performs point-of-care testing under supervision and in accordance with established protocols.
• Ensures proper quality control, documentation, and compliance for all point-of-care testing performed.
• Prepares exam rooms, equipment, and supplies to ensure readiness and a safe patient care environment.
• Maintains cleanliness and organization of clinical and administrative areas.
• Supports coordination of referrals, prior authorizations, and follow-up care activities.
• Demonstrates growing proficiency and independence in clinical and administrative responsibilities.

Requirements

Education/Skills

• High School Diploma or GED required, or
• In lieu of a High School Diploma or GED, two (2) years of relevant work experience above the minimum qualification
• Completion of a healthcare-related program (e.g., Medical Assistant, Nursing Assistant, Emergency Medical Technician)
• One (1) year of experience in clinical or patient care setting required

Licenses, Registrations, or Certifications

• Basic Life Support (BLS) certification from the American Heart Association required
• Certified Medical Assistant required

Work Schedule

5 Days - 8 Hours

Work Type

Full Time