Patient Care Assistant for Non-Emergency Patient Transport

HTS Group; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate and reliable driver dedicated to providing safe transportation for patients and the local community. This role involves assisting vulnerable passengers, ensuring their comfort and safety during transport, and maintaining high standards of customer care. Applicants should possess a clean driving license and have at least two years of experience in passenger transport. The position requires flexibility to meet the needs of the service, with a focus on exceeding customer expectations and building professional relationships. If you are a patient and caring individual who enjoys making a difference, this opportunity is for you.

Qualifications

• Must have a clean driver’s license and at least 2 years of experience transporting passengers.
• Organised and reliable driver with a commitment to high standards of customer care.

Responsibilities

• Provide transport service for patients and the local community.
• Assist patients to get into vehicles and transport them to appointments.
• Ensure a safe and caring environment for passengers.

Skills

Careful and reliable driving

Empathy

Patience

Flexibility

Team player

Education

Clean driver’s license

2 years of experience in passenger transport

Job description

• Job code: 6145
• Weekly hours: 35 hrs
• Annual Wages: (email for the details)
• Line Manager: Fleet Manager

Applicants

Should be an organised and reliable driver who gets a lot of satisfaction in providing safe and caring transportation for patients and the local community. They should be patient, flexible and committed to maintaining high standards of customer care and service delivery. Willingness to go the extra mile in responding to the needs of our passengers is essential, especially as some of our passengers are vulnerable and require a high level of compassion and care.

Should have a clean driver’s license and at least 2 years of experience transporting passengers from one place to another.

Essential Duties:

• Provide transport service for the needs of passengers (patients and the local community).
• Assist patients to get into a non-emergency Wheelchair access vehicle or Ambulance.
• Transport patients to appointments or to and from hospital stays.
• Help passengers get from door to door.
• Ensure a safe and caring environment for passengers is maintained.

Other Duties and Responsibilities:

• Caresafe Mobility works 24/7, including days, nights, weekends, and bank holidays. Applicants are expected to have the flexibility to meet the working requirements. However, all our jobs are prebooked and most are within normal operating hours.
• Applicants should provide friendly, courteous assistance, exceeding customer expectations every day, which includes building and maintaining healthy professional relationships with clients, staff, and other NHS agencies.
• Applicants must support and contribute to a safe, clean environment for staff and clients.

This job description is designed to accurately reflect the job duties. However, it may not be all-inclusive, and other job-related duties may be required.

Key Skills and Competencies:

• Be a careful and reliable driver.
• Able to show strong empathy and be respectful of the vulnerable.
• Able to remain calm and demonstrate a high level of patience.
• Be comfortable with prolonged driving hours and long shifts.
• Sunny personality, willing and flexible nature.
• A team player who gets satisfaction from a job done right.

Please apply with all your details to [e-mail], ensuring you include the Job title, Job Code, and Job Application form in the email.

Download Application Form