Patient Care Assistant - Eye Care (Mon-Fri, Training)

Premier Eye Associates, LLC; Opelika (AL); Sur place; USD 16 000 - 23 000; Plein temps

Résumé du poste

Premier Eye Associates is seeking a friendly Customer Service Representative to join our growing private practice. On the job, you’ll learn front desk tasks, clinical support, and optical duties, with comprehensive training provided.

You’ll welcome patients, handle check-in/out, answer calls, schedule visits, and assist with health histories, testing, and patient education. Monday–Friday, no evenings or weekends, with benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Receptionist or front-office experience appreciated.
• Medical or healthcare experience is a plus.
• Optical or eyewear experience is a bonus.
• Strong communication and interpersonal skills are essential.
• Basic computer skills required.
• Ability to stay organized in a busy environment.
• Desire to learn multiple areas of an eye care practice.

Responsabilités

• Welcome patients, assist with check-in and check-out, answer phones, schedule appointments, and support front-office operations.
• Guide patients through health histories, pre-testing, diagnostic testing, and other clinical aspects of the visit.
• Assist doctors with patient flow, contact lens services, pre- and post-operative care, and patient education.
• Help patients with frame selection, eyewear options, and other optical services.
• Verify insurance benefits and assist with patient paperwork and information.
• Educate patients about routine, preventative, and medical eye care.
• Provide friendly, attentive service while helping wherever needed across the practice.

Connaissances

Strong communication

Interpersonal skills

Organized and detail-oriented

Formation

High school diploma or equivalent

Description du poste

Premier Eye Associates is seeking a friendly Customer Service Representative to join our growing private practice. On the job, you’ll learn front desk tasks, clinical support, and optical duties, with comprehensive training provided.

You’ll welcome patients, handle check-in/out, answer calls, schedule visits, and assist with health histories, testing, and patient education. Monday–Friday, no evenings or weekends, with benefits and growth opportunities.