Patient Care Assistant

Loma-Linda-University-Health; Murrieta (CA); On-site; USD 37,000 - 48,000; Full time

Job summary

Loma Linda University Health is seeking a Patient Care Assistant to support RN in a fast-paced inpatient unit at Murrieta. You will provide age-appropriate direct and indirect patient care and collaborate with a diverse healthcare team.

The role emphasizes professionalism, strong customer service, and adherence to policies while maintaining accuracy in documentation and communication within the electronic medical record system.

Qualifications

• Demonstrates strong customer service skills.
• Able to read, write legibly in English; Spanish preferred.
• Proficient with common software (Word, Outlook) and EMR systems.

Responsibilities

• Provide direct and indirect patient care under RN supervision.
• Follow policies and scope of practice for unlicensed personnel.
• Maintain professional communication and accurate documentation within EMR.

Skills

customer service

English proficiency

multitasking

Education

CNA program

MA program

Nursing Fundamentals

Job description

Job Summary

The Patient Care Assistant (PCA), works under the direct supervision of the Registered Nurse (RN) in a fast-paced inpatient department licensed under Loma Linda University Medical Center - Murrieta (LLUMC - Murrieta). Provides direct and indirect age-specific and developmentally appropriate patient care, seeks information and clarification of duties as needed. Functions within the scope of practice for unlicensed assistive personnel and in accordance with policies, procedures, techniques and guidelines in all aspects of job duties. Meets qualifications and competencies as identified in the department-specific Plan for Providing Care. Exhibits behaviors that contribute to a highly motivated and high-performance team and displays professionalism in behavior, dress and conversation. Demonstrates flexibility and accepts changing assignments and job duties throughout the shift as requested. Utilizes effective interpersonal skills to maximize excellence in customer service and follows service excellence best practices to improve and maintain high patient, family satisfaction scores. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.

Education and Experience

Successful completion of an approved Certified Nursing Assistant (CNA) program or successful completion of a Medical Assisting (MA) program, or completion of School of Nursing Fundamentals required. Minimum six months nursing assistant or MA experience preferred.

Knowledge and Skills

Demonstrates competencies in fundamentals of patient care and knowledge of scope of practice for unlicensed healthcare team members. Exhibits strong customer service skills. Able to read, write legibly and speak in English (and Spanish preferred) with professional quality; use computer, printer and software programs necessary to the position, e.g., Word, Outlook, organization electronic medical record; perform basic non-licensed patient care activities; comprehend and follow-through with instructions; relate and communicate positively, effectively and professionally with others; be assertive and consistent in following and enforcing policies; work calmly and respond courteously when under pressure; collaborate; accept direction; think critically and use good judgment; work independently with minimal supervision; perform basic math functions; compose written material; manage multiple assignments effectively; organize and prioritize workload; problem solve; recall information with accuracy; pay close attention to detail; distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place and patient care; see adequately to read computer screens, medical records and written documents necessary to position; discern temperature variances through touch.

Licensures and Certifications

Basic Life Support (BLS) certification issued by the American Heart Association required.

About Us

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.

About the Team

Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management at [phone].

Loma Linda University Medical Center Murrieta is a religiously-qualified Equal Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on this application is asked for the purpose of unlawfully limiting or excluding any applicant’s consideration for employment because of race, color, religion, gender, age, national origin, disability, genetic information, or any other status protected by applicable law. If you need a reasonable accommodation in the hiring process, please notify Human Resource Management.

We appreciate your interest in Loma Linda and wish you success in your job search!

Job Info

• Job Identification 16502
• Job Category F12_Healthcare Clinical Support
• Locations 28062 Baxter Rd, Murrieta, CA, 92563, US
• Organization LLU Medical Center- Murrieta
• Schedule Type Full-Time
• Shift Days
• Workday Start Time 7-0100
• Alternative Work Schedule (AWS) T - 12/40 Clock Schedule
• Benefits Eligible Yes
• LLUH Posting Location LLU Medical Center – Murrieta